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Country Holidays Inn & Suites Complaints & Reviews

www.countryholidaysinnsuites.com

3.1

Updated: Oct 10, 2024

Complaints 723

Resolved

443

Unresolved

280

Good! Country Holidays Inn & Suites values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Country Holidays Inn & Suites step up their efforts to fully resolve all complaints 👍

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Huge delay in returning booking amount

Asking for dues

Most useful reviews

CHIS is a Fraud Company. Sales person did a fraud with me and took 100000rs and made false agreement. I want my money back

fake promises and claims about the gift vouchers

FAKE promises and NO SERVICES

chis is a fraud company.

CHIS is a Fraud Company. Sales person did a fraud with me and took 100000rs and made false agreement. I want my money back

CHIS is a Fraud Company. Sales person did a fraud with me and took 100000rs and made false agreement. I want my money back

Featured stories

Fraud done by offer Holidays Hotel Package

No booking provided

CHIS- Fraud Company Biggest SCAM in Tour And travels

Country Holidays Inn & Suites reviews & complaints page 6

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Address: Noida

I have take the membership of CHIS in 2020. Initially everything was good but sometimes I face some issues in booking through the application. The web version is good but over the application sometimes it lags behind.

I request CHIS Team to work on it and FIX it ASAP.

Thanks...

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Address: Ground Floor , H-17, Block H, Sector 63, Noida, Uttar Pradesh 201301. Customer Care 0120-4080970; Toll-Free 18001033808. Phone 0120-4994070

Please refer to my last complaint with complaint Subject - CHIS Fraud: Scam and Humiliation Charges

Here I want to share some screenshots of emails and proofs and their response after the complaint

- Soon after the complaint was raised, I got back-to-back calls from one of their trained fraudsters (Shubhankar) who know how to humiliate clients to such an extent by being soft-spoken that they themselves will refuse...

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Address: Sector-69, Gurgaon, Haryana

I would like to complain as per mentioned subject line that no proper prior communication has been received with the change of AMC applicable from April 01, 2023. I have opted for a 10 years Membership plan and due to serious medical issues and COVID situations could not avail the same during 2021 & 2023. Now at the time of enquiry, I'm being informed that I need to pay all the three years AMC (i.e., for 2021, 2022 & 2023) at one go with...

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Address: Noida

Dear CHIS Team,
This is to put in glance that I need the best property option in Las Vegas. I wanted to visit there for the last 6 months but due to some issue I couldn't make it. Kindly approve the same and proceed with booking in the city.

It would be great if you'll contact me over the same as soon as possible.

Appreciate your service.
Ajit...

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Address: Noida

Hey Country Holidays,
I have been a member for the last 2 years. I have gone to many places through your services.
First of all, thank you for the excellent service gesture. But for now, I want to tell you that I have to explore more places and I found a few of them are not on the website list. Kindly associate with the best options available as soon as possible. It would be great.

Thanks
Ajay...

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Address: Delhi

Dear Team,
As per the current scenarios, we are unable to use the application smoothly. It should be more user friendly and process oriented. Kindly upgrade the application version with new updates.
It'll be more worthy....

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Website: www.countryholidaysinnsuites.com

I purchased their membership last year in April (the biggest mistake of my life), Since then I'm facing a lot of humiliation from the CHIS team. They charged me more than Rs 300000 (including AMC charges) for 91 nights of my stay by promising that they will provide me stay in the 5-star property only. But till date, I didn't get any 5-star properties. Keeping aside that for all the bookings I need to send at least 50-60 emails and...

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Further to our last complaints, there is yet no action taken by the company to resolve the issue. Rather, they have now deactivated our account in written.

Requesting govt. to take urgent action and save our hard earned money from these fraud companies....

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I want to book hotels through CHIS but they are not able to provide me any hotels. their customer care center is also not picking our calls.
They looted our money I want refund with interest of my money from CHIS....

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Address: Noida Uttar Pradesh

Fraud Company
We were sold membership 80+ amc.
With fake promises.
They showed most of the locations of country with prime properties.Now neither they have any active location not any property.Booking can be done 72 hrs prior now it's 15 days prior information required .
Moreover they won't give anything, no bookings on weekends.
Past three years they have been almost inactive with most of their location.br...

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I took chis membership in 14/09/2019, then i went for goa trip paying for one more couple which was with me from 23-25 feb but when i reached my hotel there the hotel manager said your booking is from 22-25 march and he showed me his desktop with booking information and chis gave me 23-25 feb booking details, then i had to immediately book hotels on my own and after such hopeless response from chis i asked for refund but they didnt gave proper...

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Address: Vill- Nagla Khari, Post- Fondar, dist. Mathura (u.p)

Sir my self Pushpendra, My Membership I'd is CHIS0M6604, I am serving in defence. I got a call from CHIS in Jul 21 and called me in a hotel and told that they are distributing some vouchers for some lucky costumer. I went to the hotel and they started to convince us to take their membership by making many false promises. I have taken the membership and paid them 60, 000 for 30 nights stay in hotels in India. I was ok with that but when I...

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FRAUD COMPANY!!
Pathetic experience with CHIS. I was trying to book hotels and flights to Maldives via CHIS. They took Rs 63000 in advance and committed to provide hotel vouchers and flight tickets with in 2 days but they never provided any vouchers. These guys don't even have courtesy to pick phone calls. Don't waste your money by taking their membership.
Now I have been following up daily for booking amount refund but no...

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Address: H 17, Block H, Sector 63, Noida, Uttar Pradesh 201301

I have taken the membership of this company and they promised to give 3 Nights/4 days for Maldives. When we approached to book the vacation, We gave them 63000 for flights and breakfast charges on 4th January 2023 and for our booking date for 15 Feb .After the payment they ensured to give hotel vouchers and flight tickets in 2 days but did not responded for many weeks.
Then they said the hotel is sold out for the dates and we need...

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So month back we got a call from a woman executive who told us to collect free coupons from wyndham hotel mohali. We were reluctant to visit but she called us for like 100 times that the vouchers are free and we just need to collect them. As we reached there an executive who’s name was Raj Singh (not sure if this is his real name) pitched a membership to us and since Country Inn seemed to us as a legit brand we bought the membership after...

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Just to take AMC charged they offered 5 star hotel in Goa.
They confirmed on the email that they will provide the booking confirmation on the clearance of amc dues. And one they received the amount the sales girl (neha Yadav ) who was projecting herself as a relationship manager completely raised her hands.
And she told me to contact the booking team directly. And as usual the booking team are hired in this company to say hi...

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Website: www.countryholidaysinnsuites.com

Hi All,

I also purchased a 30yr domestic/international plan from CHIS in Feb'2022, Membership Id: CHISDL780794. Since starting faced issues with booking and wanted to cancel my membership but they refuse to cancel and do not respond to emails for any booking requests. I want them to cancel my membership and provide a refund.

Can we take legal action against CHIS for harassment/cheating and demand a full refund?...

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After i lodged the complaint last week, one of their department reached out to me and asked the issue. When i explained him again, he mentioned that he will revert but he never did so and again sent the fake mail saying he will not refund the money despite of all issues.

They are calling, wasting time but not helping. Their CEO is also involved and he has never helped or responded.

Request team to take legal...

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Hi Team,

Further to our recent complaints for the Hotels, they have now illegally blocked our accounts temporarily while they took all our money upfront in 2018 and never helped with booking hotel for us. They have been very hostile and rude.

Even their CEO (Vishal rai) has not responded to any of our e-mails and never helped us in resolving our issue. This is long pending now. Request urgent help on this...

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Website: www.countryholidaysinnsuites.com

They have no integrity. They just want to enroll people. They are not provided me any service after all payment was done. I requested multiple times but they have provided no reservation. None of the hotels shown at the time of sales pitch were ever operational. They are FRAUD. ITS A SCHEME TO CHEAT....

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