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Country Holidays Inn & Suites Complaints & Reviews

3.1
Updated: Oct 10, 2024
Complaints 723
Resolved
443
Unresolved
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Country Holidays Inn & Suites reviews & complaints page 7

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A
Aakanchha073
from Gurugram, Haryana
Feb 5, 2023
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False policies communicated at the time of selling the membership

Address: Chis, noida
Website: www.countryholidaysinnsuites.com

Fraud sales pitch. Intention to cheat consumers and fraudly enroll them into membership with false services promised. They have no intntion to provide any service....
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T
T K Agrawal
Feb 5, 2023
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Country Holidays Inn & Suites Financial Fraud

CHIS is a total fraud scheme. They have built this pyramid scheme to attract and befool users. They taken two lakh rupees from us promising that we will be able to get booking across all cities and states in India. It has been three years now, but I have not been able to book even a single trip. None of their helpline number is available nor do they reply properly over email. They come up with a new excuse every time. This is a big financial...
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T
tarunrana1698
from Gurugram, Haryana
Jan 30, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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CHIS Fraud- I paid Rs2Lac, Paid hotel booking amount as well, No refund yet

Address: Country Holidays Inn & Suites Pvt. Ltd. H-17 Ground Floor, Block H, Sector 63, Noida, Uttar Pradesh 201301(U.P.) Toll Free no- 0120-4994070 / 18001

1. We were invited by one of the CHIS field agents we met at MGF mall on 24th July 2022. By ~6:30 PM we received a call from CHIS that we are invited to a session that will be for around 30 mins and is for limited people only & they were supposed to provide some free gift vouchers including 2N-3D holidays for one of the 7-8 destinations in India. + Couple Movie voucher+ Beauty parlor voucher.
A screenshot of the invitation is attached.br...
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A
anjushobari
Jan 28, 2023
May 18, 2023
This thread was updated on May 18, 2023
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Mentally haressment- not providing service

Address: Country Holidays Inn & Suites Pvt. Ltd. H-17 Ground Floor, Block H, Sector 63, Noida, Uttar Pradesh 201301(U.P.) Toll Free no- 0120-4994070 / 18001

...S...O...S...

Dear sir,
I want to share my grief through this mail regarding CHIS service (Only 5% service provided against the agreement till ending of 5th year, Plan will expire in Mar'23).
User id - id - 773739
Myself deepak sharma & anju sharma (Wife) has purchased country holiday inn & suites membership CHISBH773927 in 85000/-. 31-mar-2018.
We have paid all amounts during inception by mutually...
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D
Dharnabijlani
Jan 17, 2023
Nov 25, 2023
This thread was updated on Nov 25, 2023
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Financial Fraud

Address: Noida

CHIS has taken two lakh rupees from us promising that we will be able to get booking across all cities and states in India. It has been two years now, but I have not been able to book even a single trip. None of their helpline number is available nor do they reply properly over email. This is a big financial fraud and I claim money refund.
Last month also, they promised me to make my bookings and begged to close the complaint after...
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Dharnabijlani
Jan 17, 2023
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Financial Fraud

CHIS has taken two lakh rupees from US promising that we will be able to get booking across all cities and states in India. It has been two years now, but I have not been able to book even a single trip. None of their helpline number is available nor do they reply properly over email. This is a big financial fraud and I claim money refund....
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A
ajay022
from Delhi, Delhi
Jan 9, 2023
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Contacts For Customer Responses

Address: Delhi

I am a member of 2019. I joined CHIS. I get callas for feedback after every holiday I spent in past 3 years. But there are some lags in them. The coordination is so cold and there's no technicality.
Kindly make some changes in them for a better UI.

Thanks...
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Sandeeps1
from Noida, Uttar Pradesh
Jan 9, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
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Application is not working in Mobile Application

Address: Noida

The application is not working properly. My AMC and payments all are manupulated. I am unable to track my holidays. Fix it or refund my membership amount....
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A
Ajit012
from Delhi, Delhi
Jan 9, 2023
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Issue of Customer Care

Address: Noida

I face issue when there's any problem in the holidays. But there's no Client Relationship Manager for it. I need this otherwise this will be a problem for me....
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Ajit012
from Delhi, Delhi
Jan 9, 2023
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Assigning of Client Relationship Managers

Address: Gurgaon

Overall, the services are good. But when it comes to customer's issues. We don't have any customer relationship manager for the assistance. kindly provide us Custom Relationship Manager. Because at the time of resolution and issues we have to face problems....
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Urmila1111
from Delhi, Delhi
Jan 9, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
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Some Technical Suggestions For Smooth Booking Process

Address: Ghaziabad

I would like to share my experience in booking process. It's easy but a little lengthy as well. Instead of e-mail, you should use WhatsApp for your client's better engagement. Add a whatsApp number to your social media platform so that to make it convenient.
Hope so, CHIS will do it without delay....
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A
ajay022
from Delhi, Delhi
Jan 9, 2023
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Country Holidays Inn & Suites African Country Property Options

Address: Delhi

African countries are one of the most visited places in the world. I have visited to Kerala, Goa, Munnar, Uttrakhand, Katra with Country Holidays Inn & Suites Pvt. Ltd. I have also visited myanmar and bali last year.
I want to visit few African countries. Kindly collaborate with African countries so that I can visit. I have a membership of 10 years....
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Sumit0022
from Noida, Uttar Pradesh
Jan 9, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
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New Year should have new property options.

Address: Noida

Dear Team Country Holidays Inn & Suites

I am a member of CHIS since 2019. I have visited various places but I am not getting any more option to chose from destinations all around the world. I need more properties options. Share some new options of properties, this new year....
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V
vishal.mbm2004
from NOIDA, Uttar Pradesh
Jan 6, 2023
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Big Fraud - Vishal RAI - (CEO) also not helping

Hi Team,

Further to our last compliant, we have tried to reach their CEO (vishal Rai) multiple times but he is also not responding and we are left with no choice.

Like every other time, we need to book hotel from our pocket despite paying 80K INT 4 years back to this company with fake promises

Request to take immediate action on the company who is looting its customers and spoiling life of many...
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V
vishal.mbm2004
from NOIDA, Uttar Pradesh
Dec 30, 2022
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Cheating with customers

As mentioned in our earlier complaints, company has taken full amount in advance (4 years back) and we are yet to use any nights from our 30N package as they have one or the other reasons to deny for the request we make...we eventually end up paying from pocket and this is huge burden for us...

We have requested to return our money back several times but they never took any action on this and we continue suffering on this....
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N
Nareshkpanchal
Dec 21, 2022
Dec 23, 2022
This thread was updated on Dec 23, 2022
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Fake Commitment by Sales manager

Address: Noida

Hi I purchased packages of 55000 in 2020. When I purchased this product, your sales manager (Mr. Rohit) made the wrong commitment. which is not fulfilled. I also connected with your customer helpline on 2-3 occasions, but no resolution was given by your team. Also forwarded many emails, but no resolution was given. fake commitment done by the sales manager,

1. 5000 Big Bazar Coupons
2 Air Voucher
3. Refund of...
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vishal.mbm2004
from NOIDA, Uttar Pradesh
Dec 21, 2022
Dec 30, 2022
This thread was updated on Dec 30, 2022
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False promises to customer

Hi Team,

It's been 4 years since i buy 30N package from the company with the promise to provide 5 star properties in all major cities and locations.

Whenever we made request for booking the Hotels, they never provide the option that you have requested and will say "we do not have hotel availabilities for the duration you have asked" or else "We do not have hotels for the dates you requested". These responses...
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A
arun.sahu
Dec 19, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Cancellation of confirmed hotel booking at Dubai without intimation

Am a member of Country Holidays Inn and Suites having membership No. CHIS778947 since 19 December 2020. On 2nd September 2022, I requested for hotel reservation at Hotel Golden Tulip, Deira-Dubai-UAE from November 7 to 13, 2022. Mr. Amit Verma of Booking Team, CHIS confirmed the hotel booking by attaching a voucher showing the reservation from November 7 to 13, 2022 in Hotel Golden Tulip, Deira, Dubai UAE.

I along with my spouse...
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I
Indradev0507
from Gurugram, Haryana
Dec 17, 2022
Dec 20, 2022
This thread was updated on Dec 20, 2022
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Fraud - 3 lakh rupees taken

Address: 3rd Floor , Block A, 37, A Block, Sector 63, Noida, Uttar Pradesh 201301
Website: www.countryholidaysinnsuites.com

This is in reference with my previous complaint which I had to resolve. They were blackmailing us continuously while there was no one responding from consumer complaints forum.

[protected]@countryholidaysinnsuites.com
[protected]@countryholidaysinnsuites.com
[protected]@countryholidaysworld.in
[protected]@countryholidaysinnsuites.com
[protected]@countryholidaysinnsuites.com

They have taken...
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D
Dayapreet
from Delhi, Delhi
Dec 17, 2022
May 6, 2023
This thread was updated on May 6, 2023
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No solution of a 5 months old Grievance.

Address: CHIS, 3rd floor, A block, A-37, Sector-63, Noida-201301

I bought a 5 year plan from this CHIS company, they have quoted price of rs 95, 000 and after sale rs 1, 10, 000 charged from me. They had given assurance for refund of rs 15, 000 in 15 working days (everything is recorded over the mail from CHIS) but it is disheartening even after 5 months of follow-up and around 100 of mails exchange between me and CHIS, issue is still unresolved.
I had conversation with various employees from CHIS...
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