[Resolved]  Croma — ac delivered but no installation

Address: New Delhi, Delhi, 110085

So i bought this ac lg dual inverter on 29th april 2019 at around 12:00 pm. We were told that the ac would be installed by 30th between 12 pm to 5 pm, turned out that it was supposed to be delivered between that time slot.

So it did get delivered at around 3 pm on 30th april 2019, we were told that the installation would be completed by the same evening.
Nobody shoes up or any calls for details. We called the common customer care no. On 30/04/2019 6 pm about the details.
Now they tell us that the ac will be installed within 2 working days.
Calls to the customer care every morning and evening and they are like your request for ac installation is submitted on 30th, it will be installed within 2 working days.

But till today 3/5/19 no one has showed up. We did get 2 calls confirming for if the ac has yet been installed or not but no actions taken yet.
Today when we called they tell us that it will be installed within 2 hours, but seems all like their previous claims.
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May 28, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
 
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