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Electronics & Appliances
Croma

[Resolved]  Croma — croma convection oven 28 litre

Address: Dwarka sector 13 Radisson, New Delhi, Delhi, 110078

@cromaretail service request del210919fs00037... 28 litre convection oven. Service centre refused to repair. Croma service centre is saying that part is not available (Pcb) because this model is six years old and we are unable to to provide the defective part. At time of purchasing croma store told me that all croma appliances service and parts will be available at least for 10 or 12 years from the date of purchase. Now croma service centre is suggesting to kandam the convection oven. Please help...
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May 28, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
 
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I lost my Mobile bill so I request uh to send me a copy of my bill on my mail
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Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.

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    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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