[Resolved] Croma — Croma tv 24 inch

[Resolved] Croma — Croma tv 24 inch

C Cariappa Ca Apr 13, 2022 Apr 17, 2022 This thread was updated on Apr 17, 2022

I had purchased a CROMA LED HDR 24in TV through Amazon on[protected] . It arrived in a defective state before installation. As per the return policy it was picked up and I was assured a replacement immediately. After many mails to the customer care there was no action. Later I mailed the grievance cell, but they too gave a false assurance that it will be replaced within 5-7 days. But it has not arrived till now. I'm not happy with the customer service that TATA croma has for its customers. I would like to get the replacement immediately or at least refund me full immediately. TATA Croma has no right to keep my money if they are incapable of replacing the Defective TV which was sent. +1 photos Was this information helpful? No (0) Yes (0)
May 20, 2022 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 17, 2022 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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