[Resolved] Croma — Croma washing machine 7.2kg

Srn2021

from Gaya, Bihar

Jan 14, 2021

Address: C-601, Pride Panorama, Off Senapati Bapat Road, Shivajinagar, Pune - 411016

Washing machine is under warranty. The drain valve remains open so machine does not go to next step. I had registered complaint about 6 months back but due to COVID situation it was not attended. But after lockdown they could have attended.
I registered same complaint again on 5th Jan2021 but still it is not getting resolved. I am following up but they keep telling me tomorrow technician will come. I am not able to use the washing machine and this delay is unacceptable.

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Aug 9, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

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Croma Customer Care

from Mumbai, Maharashtra

Jan 29, 2021

Verified Support

Hi, we regret to hear about your unpleasant experience. We request you to kindly reach out to us via email at [protected]@croma.com or call on [protected] in case you need further support.