[Resolved]  Croma — Delivery is not done on said date 30/03/2021

Address: SR.NO 668, flat a-404,anushka, moshi alandi road,moshi

We have purchase orient cooler(40L) from croma Wakad (Pune) last day (29/03/2021).we have been told that delivery will be done on next day(30/03/2021). On delivery date we are trying to call customer care about delivery & we get false commitment that delivery will happen before 9 PM. still 10.30 PM we are waiting still no delivery. We have asked delivery boy which we got his number from customer care, he said I don't have your delivery.

We constantly getting information from customer care by your product is shipped from store & it's on the way, but it never reached to us.

We are really frusteted with the way we got information from croma and still our product is not delivered.

So we decided to cancel the product if it not delivered today (30/03/2021)

For cancellation croma is solely responsible. We make sure that we never buy any product from croma in future.
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Aug 12, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2021
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
 
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