[Resolved] Croma — delivery option change to store pickup without notice.

[Resolved] Croma — delivery option change to store pickup without notice.

P Pradyumna Rams Apr 13, 2020

I had ordered a smart phone on 12th april 2019 with the option of home delivery by 21'st april (It was the only option for my location in bangalore). And i got the first invoice as home delivery. But the next day it turned to store pickup without my consent or prior notice. I would like croma to resolve this and get it back to home delivery as i can't engage in store pickup. Home delivery was the only option available at checkout and the only reason the purchase was made. Changing it later is not really professional on part of croma. Order no :[protected] Was this information helpful? No (0) Yes (0)
Aug 10, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Apr 13, 2020 Updated by Pradyumna Rams The Order date was 12th April 2020 not 2019. Verified Support Oct 14, 2020 Croma Customer Care's response Hi, we trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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