[Resolved]  Croma — Dell Inspiron 3584 laptop

Address: Andheri West

I had purchased Dell Inspiron 3584 laptop from a croma outlet in juhu last month.I was told that there is a long queue outside and low internet range so I was told to get my Ms office activation in two to three days by contacting dell customer care support.I tried speaking to Dell customer care executive many a times atleast 12 to 15 times
from last one month regardingg my office activation but no one is responsibly explaining the thing...Why cant croma help us in getting this done???Is this not the chroma's primary responsibility to get us our MS Office activated??Really disappointed with this after sales service of chroma...Will never ever suggest anyone to buy things from Croma.
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Aug 6, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
 
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    +91 22 6761 3600 [Support Office]
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    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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