I have purchased a mobile phone from Croma Kalamassery branch, Kerala on 22/9/2022 at a price of 25999. I used my credit card for the transaction and a double transaction happened ( due to mistake of the staff ). Hence a total of 51998 was deducted from my credit card.
I complained about the same to the concerned personnel in the same branch. They told I will get a refund within 7 days. It's been 24 days and I haven't got a refund. There had been no adequate or timely response from the staff involved. I am attaching the transaction details with this complaint
Hope you will do the needful
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