[Resolved]  Croma — Faulty appliance sold

I have ordered croma 25l convection & grill microwave oven cram0191 black 202977 imei/sr. No. 123 on flipkart on date 06/07/2020. I received the appliance and after unpacking the box from day 1 its not working. Immediately i raises issue with croma customer care on number [protected] and also through mail where i mentioned invoice no. Fad6a[protected] which is mentioned on the invoice. But croma customer care told there are no details fetching with either from invoice number or from email/mobile number. After great difficulty i got another invoice number from flipkart customer care sle003fk1309863. After approaching croma customer care with the new invoice number they informed me they have registered a compliant on the same issue with compliant number chn010920fs00452 dated 01/09/2020. On 11/09/2020 i received a call from croma and informed me they are allocating a technician for repair of the same from nearest place to my residing place and again on 19/09/2020 also same called received. But nobody turned up. Today again i called to customer care for status of my compliant and they have informed me they cant provide service at my residing place.