[Resolved] Croma — Found IPAD pro 11 inch defective

Milan gwalior

Apr 6, 2021

Address: C1, opposite Hotel Central Park, City Center, Raksha Vihar, Mahalgaon, Gwalior, Madhya Pradesh 474001

I bought apple iPad pro 11inch from chroma store city centre gwalior at 9pm. Next day I was checking the iPad and I found it slightly bend then I rush to croma store to get replacement of product.
But unfortunately they are not cooperative..they all the time blamed me for this. They registered my complaint and till now no positive response from their side. I spent money about 80k and croma is like they don't care about customer after buying the product ...I also bought extended warranty.
@customersupport croma please help me.

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Aug 6, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Apr 06, 2021

Updated by Milan gwalior I bought it on 31march 2021 at 9pm
My complaint no - GWA020421WS00034
Complaint date - 02/04/2021 at 11:00am
Contact no. - [protected]
Email id - milan.[protected]@gmail.com

Verified Support

Apr 26, 2021

Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday