[Resolved] Croma — fridge

Pranvi Shinde

Mar 13, 2020

Address: Fatima nagar, 411036

Hie this is mrs avachar. We have purchased a fridge from croma on monday. Which has not yet been delivered. But that is not my problem the problem is the executive is not even interested in replying or answering the calls. He is disconnecting the calls not even answering the messages. This is not the way to deal, and this is not the 1st time last time when i purchased the tv was a same experience tv wasn't delivered on time. Pathetic service ever.
I have to go out of town tomorrow won't be available for next 2 days.. Also we both are working can't be instantly available for delivery whenever these people call... They don't even have ethics of informing the status of delivery...
If you people don't need business why test others patients close your shop n enjoy

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May 16, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2020

Croma Customer Care's response Greetings From Croma, I request you to kindly share you registered contact number and invoice details so that I can assist you further. Or you can reach out to our customer care team on[protected] or write an email at [protected]@croma.com.