[Resolved]  Croma — Gas stove

Address: Banasawadi

Hi croma,

Because of your brand, i bought a faber gas stove from your kalyan nagar, bangalore outlet. I have spent around 19k. Installation and other expenses are extra.. Past 3 month constructively get in touch with faber customercare to resolve and replace the stove as within a year of time all burner, nobs, ignition etc is not function.. The faber customer care is one of the worst substandard customer care.. The matter has been escalated to you but there is no affirmative response.. I don't want to keep this stove, as i am not well enough or offered to get stove from corma every year @ rs. 20k.. Therefore, may i request you to instruct faber to take back their stove and refund my money or else get me a better quality stove, i am ok to pay more amount..