[Resolved] Croma — gas stove installation - request pending since 2 weeks

Chandrashekhar R

Aug 30, 2019

Address: 102, Block 1, Raintree Park, KPHB, Hyderabad, Andhra Pradesh, 500085

I have escalated multiple times... The floor manager jyothi is unable to handle this issue.. How difficult is it to contact the installation agency at your end and resolve this issue?

The installation agency have made one or two calls in the past and would log as "not reachable". The number they call from cannot be used to contact them back. Inspite of several requests made to jyothi i am yet to get the contact no of the agency or have them come to my house at a prescribed timing! Should i return the product? Do you think i will buy anything from croma again? Should i resort to social media?

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May 30, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday

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Comments

Kâjåł Šhärmå

from Delhi, Delhi

Sep 10, 2019

Ac is not working... may be gas problem...
Sprit ac company name croma ... 2 years ago purchased from kamla nGR branch

Croma Customer Care's response, Apr 27, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.