[Resolved]  Croma — havells air cooler-celia I _ product is of bad quality need replacement

Hi,

i have purchased a cooler 3 months back. But, 2 times motor has been damaged.Its really bad quality product.It has been 2 weeks, i am struggling to get it replaced. I called customer care many time and distributor as well. They are saying there is no return policy. This is really bad brand, i wont recommend this to anyone. Pathetic customer service

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May 31, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
 
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