[Resolved]  Croma — hitachi inv/ac1.5 w-3200i 318eaea/z1 3s 201445

Address: Choolaimedu, Chennai, Tamil Nadu, 600094

Dear all,
Thank you for your support always.
This a concern with respect to one of the product that has been purchased by us which is having lot of issues frequently and is attended by many mechanics but the issue is not resolved at all we are user of hitachi’s products before also and other brands like lg and samsung which are again purchased from croma but those are working fine from day one with minimal maintenance’s.
This ac is used by senior citizens any they are suffering lot due frequent maintenance now and then.
I request you to address this issue at high priority and do the needful at the earliest possible.

Details of purchase is attached for references.

Best regards,
Sanjay
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May 26, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
 
2 Comments

Comments

Dear Sanjay,

We regret that you are facing any issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi
Dear Sanjay,

We understand that our team connected with you and shared all the relevant information. Do let us know if you need any assistance in the future.

Regards,
Team Hitachi

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