[Resolved]  Croma — i am still awaiting ac installation, demo and warranty registration. no response from croma

Address: new delhi

Dear team
Greetings
Croma or amazon i brought an croma 1. Ton ac with free installation from amazon order #[protected] date 01 june 2020, delivered - friday, 5 june 2020 on delivery address pin 110032
I am still awaiting installation, demo and warranty registration. Even after 3 days of delivery, it has not been installed
Dear croma i am totally disappointed with your service, you people are not seeing at all customer satisfaction.
I many times call croma after delivery for a. C installation on my native place pin code 201102 and which was schedule today but no any response till time
Even i received one call from croma centre call centre from mobile number +91-[protected] they say that your ac a. C installation can not be done on pin code 201102, only they can installation on in delhi, he is helpless to solve this issue, is that customer service??
Is this my duty to do follow ups with everywhere..
Also stated we have no any details from amazon or croma, is this way to schedule service??
Is this is a right way to support your customer???.
This is totally disgusting your height of ignorance with respect to customer. Please take action on priority

Avnesh sharma
Mobile number [protected], [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
 
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