Croma — Inconvenience at the store

Address: Croma Pimpri
Website: Croma pimpri pune

Today i went to purchase laptop at croma store pimpri pune. I purchased lenovo laptop, due to unavailability of lenovo laptop bag the executive pitched for hp bag, dell, bag and acer bag, of which the quality was poor. She pitched that product because 999 was off on the bag and the rest difference amount was supposed to pay by me. She did it so quickly and billed laptop and 2other bags. Other leather bag i purchased for 1100 and hp bag which was provided me was charged for 99rs. When i asked i dont want this bag ill purchase croma bag which was for 1400, on that bag im willing to pay the difference amount of 400. She denied by saying the bill is made. When i raised the query to the manager. And told him this lady forced me to buy this low quality hp bag by saying it is for 100 rs. Even he did not listened to me and did not changed the product.
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Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns

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