Extended warranty given by croma is just cheating the people. It is not only croma, it is with any vendor. They say extended warranty for two years but wont cover any thing with in the warranty time. It is a game played by product manufacturers and dealers to grab the money from customers indirectly.
I was cheated badly by croma and kent ro with a game they played. Croma executive forced me to take extended warranty for two years by charging rs. 2474. He said it covers filter replacement as well for 1year inclusive product and two years extended, totally three years.
But filters got damaged with in 8 months. Of course, everyone facing the similar issue with kent ro. Their new models are not working properly and getting damaged with in few months. I also faced the same. Kent is manufacturing worst products now a days.
Now service man said, it is more than 6 months and they wont cover filters and croma saying they will cover only after one year. This is the game they are playing together with csuotmers.
This game can be good for them to cheat and grab the customers money but not sure if they are not thinking about losing the faith on them in the customers.
From my side, i will never buy any thing from croma and wont refer to buy kent any more.
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