[Resolved]  Croma — Money deducted but order not confirmed

I ordered an Amazon Echo Dot 4th Genreation on Wednesday, However, I have not received any confirmation on the Croma website or through email or SMS, also money has been deducted. there is nothing in my croma orders section.

Due to Croma's PATHETIC customer service, I'm not able to track if this order is confirmed or not or how will I get my money back.

I want my money back asap. This is Ridiculous that you guys cannot even call back to check on your customers, I have raised a request from croma website as well to which I have not got any response.

There customer executives dont even reply.

I request Croma to escalate this higher and get me my money back.