[Resolved]  Croma — not getting service for ac repairing at noida

Dear croma,
This is to bring into your kind notice that we have purchase one dakin split ac and one canon printer with 2 year extended warranty; but both the machine are not in working condition details are mentioned ;
1. Dakin ac is not cooling; it has gas leakage issue.
2. Canon printer is not giving any print.
Ac details are:-

Dakin ac; this is ac is not working. It’s not maintaining the temperature as we require (There is a cooling issue).

Bill number :- sla[protected]
Date of purchase:[protected]
Warranty :- extended 2 year on site warranty

Cannon printer details are :-

Bill number :- sla[protected]
Date of purchase:[protected]
Warranty :- extended 2 year on site warranty

I have tried to call you on given number that is[protected] but i was unable to get through to you.
I would request you to please send an engineer to get it fix/repair asap.

Note:- as this ac and printers have 2 years on site warranty both bills have been sent to your registered email i’d.

Name & address:-
Name:- mr. Rajeshwar pramod
Address:- l-313, vivek vihar, sector-82, noida 201301

I can be contacted on ;
[protected]- narender kumar
[protected]- r p sir
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Aug 9, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2020
Croma Customer Care's response
Hi, as per the update received from concerned teams, our store team was in touch with the customer and concerns have been addressed on 29/05/2020.
 
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