[Resolved] Croma — Online Portal is fraud

[Resolved] Croma — Online Portal is fraud

S shayan83 Nov 6, 2020

I booked Apple Watch SE cellular on Croma online store. The order confirmation page said to collect the watch at Connaught Place Croma store... I am sitting here for the last 1 hour and the store people says they have not received the order and they can’t even track where the order is stuck. Look like we are living I Stone Age where no one knows anything, everyone is busy attending to new customers and does not care for my issue since I have paid already. Wow this is Croma which says 24x7 service and even beyond... Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Nov 23, 2020 Croma Customer Care's response Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com and share your registered mobile number along with registered email ID, they will assist you with the resolution of your concerns
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