[Resolved]  Croma — philips mixer grinder

Address: 560076

I have bought a so TV, Refridgerator, washing machine along with mixer grinder recently from croma. I faced some minor issues with the grinder so I took it to the shop on 31st March, I got a response that I will receive a call from their technician within 72 hrs i.e 2nd April, and by 3rd April I will receive the product bach based on the resolution either a new product or the repaired one. I didn't receive any call from anyone till 3rd April, So I decided to call customer care executive, I got a response that they have escalated the issue and will contact me by 24 hrs, No one called again, I have to call similar response for 3 days. Then yesterday I tweeted there also the same reply, I mailed no response yet. Submitted a complaint on the official website no response yet.
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May 31, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
 
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