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Electronics & Appliances
Croma

Croma — price difference not given

Address: Hyderabad, Andhra Pradesh, 500050

I have ordered a kettle in croma. I got the product of kettle from croma very late of more than a month. I have ordered it online. By that time of delivery the price is completely reduced. The difference in price is not given.

There is also a free item for that product at the time of delivery.

Even that free item is also not given

I have contacted many times to croma customer in this regard but there is no proper reply from the customer care
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Croma customer support has been notified about the posted complaint.
Nov 08, 2019
Updated by Siddharth2707 The invoice number is (Invoice No. SLE018EC1121717)
Verified Support
Jan 13, 2020
Croma Customer Care's response The freebies were valid from 04-Oct-2019 to 09-Oct-2019, customer has not placed an order during this period, hence he is not eligible for the offer. Hence, we are closing this case. For any further assistance feel free to reach out to us at [protected] or write to us at [protected]@croma.com
Jan 13, 2020
Updated by Siddharth2707 You cant close the case as such. You have delivered the product after 1 month. That is what i have raised here. By the time you have delivered the price completely reduced. Se one thing give me 1 lakh i will return you after 1 year the same 1 lakh with out any interest do you agree. From.where did yoi come and from where you are doing business . Are you drinking and speaking answer properly dont blabber sum thing of your wish and close the complaint.
Verified Support
Apr 27, 2020
Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Apr 28, 2020
Updated by Siddharth2707 The issue is not resolved . You and your one rating service close croma completely. Useless service. If you have any problem in understanding you can call me. No one is looking for your service
 
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Comments

The issue is not resolved . You just dont close the complaint as such. If you have any problem.in understanding you can call me to the number for which the invoice is tagged or send me the mail.dont do as your wish
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