[Resolved]  Croma — Problem in eleon sampurna soundbar

Address: HIMALAYA MALL, AHMEDABAD

I have purchase eleon sampurna soundbar Dateof Purchase:.27/11/2019 invoice No:.AIA[protected] From Address:.Basement-Himalaya Mall, Drive In Rd, Memnagar, Ahmedabad, Gujarat 380052. With in Six Months, I have problem first it stop working and i have made visit to the centre at himalaya mall for repairing your staff has taken more than fifteen days for its solution and said us its pcb problem after that what your technician has handed over to us. but now i am having bluetooth connectivity issue now i am contacting your staff for relevant issue which has occured in my soundbar.
your staff is not giving us satisfaction answer and not concerning about the customer

Please sir I need to replace this product any how. and sir mark my word i d'not want to go for any other option such as consumer rights.

My Contact No:.[protected]
Was this information helpful?
No (2)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    3250
    Pending
    399
    Resolved
    2308
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR