[Resolved]  Croma — received an order invoice by email which was never ordered

Address: Sector-7, Khargahr, Raigad, Maharashtra, 410210

Received an email on 9th september 2019 from irl service stating "please find your documents for the order (Ref. No. Sle017ec1118674)" order invoice number sle017ec1118674.

As per the email, the products were

1. Targus amw600ap wireless mouse blk (217164)
2. Boat headphone bassheads900 blk (Gift[protected]

Cost of product 1 is around rs 235.96 and for product 2 it is rs 590.50 amounting to a total of rs 826.46.

I have never ordered this product, please look into this matter which is causing unnecessary disturbance.

Kind regards
Sanjay patil
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May 25, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
 
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