[Resolved]  Croma — refrigerator cooling system has broken down.

Address: Flat N0 - 305, CG2, Capetown Supertech, Sector 74, Noida, 201301

On 23rd september, 2018 i have purchased a refrigerator from your showroom. After installation it was working fine but then its cooling system has broken down.

I first made a complaint (Complain no.- del110519fs01359) and one of your engineers came and did the inspection. He advised me to change the complete set of freezer as there was hole with the cooling system which could not be fixed permanently so you change the freezer and the cost of freezer is rs.-3250. But my refrigerator is under warranty. So why i pay for this issue

Therefore, i request you to kindly suggested me what can i do for. Change the freezer as it is still in the warranty period. Hope that my request will be entertained very soon.
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May 29, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
 
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