[Resolved] Croma — Refrigerator Whirlpool ff 500L delivered damaged product

narendra3013

from Hyderabad, Telangana

Jun 18, 2020

Address: Croma kompally-A148 Hyderabad 500014 Telangana -36

Hello sir/ mam
I purchased refrigerator on[protected] in croma. I have received delivered damaged product. As i asked services manager (Nalini) croma shop. When i asked for replacement she denied to replace and ask me to take a alternative product of lower cost.
As I request look into this and do the needful

Thank you
BANAPURAM NARENDER

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Aug 5, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Jun 18, 2020

Updated by narendra3013 Hello sir/ mam
I purchased refrigerator on[protected] in croma. I have received delivered damaged product. As i asked services manager (Nalini) croma shop. When i asked for replacement she denied to replace and ask me to take a alternative product of lower cost.
As I request look into this and do the needful

Thank you
BANAPURAM NARENDER

Jun 18, 2020

Updated by narendra3013 Hello sir/ mam
I purchased refrigerator on[protected] in croma. I have received damaged product not in working condition. As i asked services manager (Nalini)([protected]) croma Store. When i asked for replacement she denied to replace and ask me to take a alternative product of lower cost.
Kompally main road Hyd-kompally hyd 500014
As I request look into this and do the needful

Thank you
BANAPURAM NARENDER