[Resolved] Croma — sony headphone

[Resolved] Croma — sony headphone

D devang161086 from Mumbai, Maharashtra Sep 20, 2018

My sony headphone MDR-ZZ110AP BLACK (Sr. no. P95483221G) was not working hence I had given it to the company back for repairs. I could not collect the same later and so I had sent my friend to collect it from Croma. But, the manager of croma did not issue it to my friend. I had visited the same store recently but the manager was trying to show as if the company cannot do anything and they were not aware about the whereabouts of my product. I followed up many times but could not get the headphone. Hence, I will be taking up the matter with higher authorities. Was this information helpful? No (0) Yes (0)
Oct 27, 2018 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Sep 23, 2018 Croma Customer Care's response Dear Customer(devang161086), We apologize for the inconvenience. Kindly help us with your contact number, email ID and invoice number so that our team can assist at the earliest. Croma, Making Every Day Brighter Verified Support Sep 26, 2018 Croma Customer Care's response Dear Customer(devang161086), We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest. Croma, Making Every Day Brighter
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Comments

Stylecraft Engineering

from Hoshiarpur, Punjab

Sep 25, 2018

When tv is on after some time led on off automaticaly so many time sreen

Croma Customer Care's response, Sep 26, 2018

Verified Support

Dear Customer(Stylecraft Engineering),

We apologize for the inconvenience. Kindly help us with your contact number, email ID and invoice number so that our team can assist at the earliest.

Croma, Making Every Day Brighter

Croma Customer Care's response, Oct 1, 2018

Verified Support

Dear Customer(Stylecraft Engineering),

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Croma, Making Every Day Brighter