[Resolved] Croma — unprofessional and negligent

Arnav Barman

from Mumbai, Maharashtra

Nov 7, 2019

Address: Mumbai City, Maharashtra, 400101

Hi,

I would like to submit my complaint against chroma borivali and customer care. My sony bravia tv has been delivered on 6th and i was being informed that it will be installed on the 7th. After repeated calls they have kept on saying that it has been escalated and they shall ensure sending the person today which i don’t see happening. Falls commitments.

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Feb 13, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Croma Customer Care's response Hello, we regret to hear about your unpleasant experience, we will definitely convey your feedback to concerned team. We request you to kindly reach out to us via email at [protected]@croma.com in case you need further support.