Croma — Warranty reflecting incorrectly

Denzo

Mar 30, 2021

Address: Croma Malad

Purchased Apple MacBook Pro & Apple Care Protection Plan on 2nd of January 2020, when I checked Apple Service & Support coverage. They say Covered by AppleCare Protection Plan
With the AppleCare Protection Plan, you get up to three years of additional service and support for your Mac.
Coverage end date: December 24, 2022.

I have called customer care and they said someone will get back to me. I've tried this option twice and I received sam response someone will get back to me. But no one has yet contacted.

My request is can you get this corrected?

Invoice: #SLA[protected]
Time Stamp:[protected]:24:48
Created By: Shubham Sharma
Item Code: 218863 & 214124

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Croma customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2021

Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday

Apr 28, 2021

Updated by Denzo Hi,

Please note the issue is not resolved, nobody has contacted me. I still see the warranty date on the below link as 24 December 2022. Can you help please?

https://checkcoverage.apple.com/us/en/?sn=C02ZN5UJLVDC

"Covered by AppleCare Protection Plan
With the AppleCare Protection Plan, you get up to three years of additional service and support for your Mac.
Coverage end date: December 24, 2022"