[Resolved] Croma — washing machine not properly working

[Resolved] Croma — washing machine not properly working

M Manoj malvi from Mumbai, Maharashtra Aug 21, 2019

Hi officials, This is pravin malviya and my register number is [protected]. I had purchased waching machine (Product name - tata croma 6.5 ltr fully auto washing machine) from croma on 26.05.2019 and its been around 4 months. I am facing issues with the machine from the date of purchase. Till today, 8 to 9 technical person has visited but still i am facing the issues. I had personally visited croma 3 times but haven't gotten any solution. I am frustrated, tired and very very disappointed because of your product and service. So, i am requesting you to refund my money or replace product. It would be so kind if i will have response on time. Thanks. Your disappointed customer Was this information helpful? No (0) Yes (0)
May 30, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 23, 2020 Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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Comments

Ketan Padsala

from Mumbai, Maharashtra

Aug 27, 2019

Washing machine socket is so lose and we have to press again and again for work machine when we press the socket machine is work

Croma Customer Care's response, Apr 27, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.