[Resolved] Croma — wrap charger

Rakshit Mudgal

from Noida, Uttar Pradesh

Feb 25, 2020

Address: 122018

Dear sir,

I buy a onw plus wrap charger from croma on 24 feb 2020 in 3 hours delivery when the charger arrives i plug in my phone in this charger then i come to know my phone mother bord is damaged so i dont jave any use of this charger, i acll thier customer for return of the product they said they cant do this. What kind of return policy it is?

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Apr 2, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2020

Croma Customer Care's response Greetings From Croma, I request you to kindly share you registered contact number and invoice details so that I can assist you further. Or you can reach out to our customer care team on[protected] or write an email at [protected]@croma.com.

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Comments

PRADUMAN KUMAR Saini

Feb 25, 2020

Purchased 04 nod air-conditioner on 17/01/2020.made payment as conditional advance that balance payment may be done at the time of delivery that is 28/02/2020.
Today somebody call me and told me that due to nonpayment of balance they refund all the amount to my account.
Meanwhile no any type of communication between us.
Invoice no[protected]