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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: Jan 2, 2025
Complaints 1121
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83
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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Double payment charged for the same item which has already been paid
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D-Mart / Avenue Supermarts reviews & complaints page 10

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D
DSvaishnav
from Mumbai, Maharashtra
Aug 26, 2022
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Not giving dividend

I am investors of our company dmart from long time. I came to know that our company earning above 500 quarterly and 2000 crore yearly but never declared dividend WHY I am interested to know the reasons...
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I
Ignatius Rozario
Aug 23, 2022
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Missing Products

Address: B Wing 202 buddha ozone 3, Near ostwal height, opposite ostwal pride. Land mark Ahead of galaxy hospital. mira road east 401107

Order Id 72776562 delivered on 8th August 2022. The delivery guy as it was raining came. And kept things ordered. But later after he left we have checked items ordered were Missing. Swad sunflower oil pack 6 worth 1122/- Rupees missing. I have raised complaint the very next day. They told will check and update. Now they are says that oil packets have been sent in order. But we have not received. I don't see any action taken or refund shared....
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M
mohan s.s
from Belgaum, Karnataka
Aug 22, 2022
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Debit card payment twice bill no.590108012-001541 dated 20/08/2022

Address: belgaum, Belgaum, Karnataka

I have purchased goods from d-mart khanapur road, belgaum vide bill no. bill no.[protected] dated 20/08/2022 of Rs. 1492.99/- which is paid by debit card twice. In my bank account its showing twice payment made by debit card, kindly check the issue and inform me

cell no. [protected]...
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B
BP Desai
from Pune Metropolitan Area, Maharashtra
Aug 22, 2022
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PURO Healthy Salt - Mfd by VS-Dixon Healthcare Pvt Ltd

Address: NIBM, Pune

I am regular customer of D Mart, NIBM, Pune. On 13.8.2022 I have purchased worth Rs. 9178.85. PURO salt which was purchased during this visit turns out to be a adulterated/duplicate salt. Our food got spoiled by using this salt as fine particles of colored sand or seemed to be crushed marbles were found.

This was very degusting experience and tarnishing the image of D Mart.

Please have the concerned department/...
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M
Mahendra Kumavat
Aug 21, 2022
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Delivery not at doorstep

Last 2 delivery happened at landmark place . Delivery boy denied to deliver items at doorstep....
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K
kiran kusuma
Aug 16, 2022
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Recharge light

Address: Warangal, Andhra Pradesh

On sunday i bought 36 items in Dmart Hanamkonda store, except charging light all are good .that charging light not working...
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P
Puthalath Prem
Aug 14, 2022
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Wrongly billed for item not purchased

Address: D-Mart Mangalore

Dated 13th Aug 2022, time 6:09pm,
bill number:[protected]
Cashier. RAC/219322

I had just swiped my card for Rs.11583.92 through canara bank debit card but not verified the items at that point of time. I've purchased only one 'Bedsheet Plush Life'. But they have added/charged double for the item. Can verify this from CC TV.
Kindly refund my money (Rs. 1199).

Attaching the bill.
br...
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S
shejulumesh
from Pune, Maharashtra
Aug 12, 2022
Mar 11, 2025
This thread was updated on Mar 11, 2025
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Required Duplicate copy of invoice

Address: Moshi Pune

Hi Sir/Madam,
I'm Anjukumari Sharma, I need my one bill copy. I request you provide my bill copy. Below the details which I have.
D'mart Moshi, Pune
Bill No:[protected]-003428
Bill Date:12/06/2022
Cashier:DIK/160376

I request you please send me bill on my mail.
Mail id: umesh.[protected]@akanksha.org
Mob: [protected]

Thank you....
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K
Khirod Dora
Aug 10, 2022
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Poor Service

Address: Sanath Magar, D-mart, Hyderabad

On the date 10th August I have visited to Sanath Nagar D-mart & I have gone there & take a line to take one popcorn for me but one female employee was there who least bothered about the good customer service.

Description about female employee Egoistic, customer unfriendly...
Above all she is least bothered who comes first to them need to serve & also thinking freely serving to the customer.
This kind of employee...
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S
sukanyaG
Aug 8, 2022
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D-Mart Mosquito bat

Address: 5-11/106/32, Plot no:32, Nandan Medows Colony,, Ameenpur Mandal,

We brought Mosquite bat (Mosquito Racquet WT Torch PVC [ASL], ID: [protected] ) of 300/- at D-mart RCpurum branch, it worked for just 2days eventhough we are charging fully but its not working.
When we are calling the customer care number, they are not responding.
So please either refund / repair/ replace that bat....
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M
Manav Majumdar
from Mumbai, Maharashtra
Aug 8, 2022
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Rude behaviour of Staff Ms. Sheetal

Address: Pleasant Park, Mira Road

This is not the first time the behaviour of your staff Ms. Sheetal is bad. She speak with customers so rudely and harshly.

Two time we have observed now complaning. We require a response from your side that approprite lesson has been taught to your staff.

She worked with your Dmart Ready branch at Mira Road. The address is Krishna Prestige, Mira Village - Mira Road (East Shop No. 30, Wing - E, Krishna Prestige...
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P
Pooja dave23
Aug 7, 2022
Resolved
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Mother dairy & safal all range products are not available

Address: ROW HOUSE NO 8, SHAMAIL COMPLEX, BHAYANDER WEST

Dear sir/madam,

i m a regular customer of dmart (bhayander) n me my whole group around 50 customers are in our society has regularly using mother dairy products & safal snacks items products, , but from last 1 month their is no any motherdairy lassi, tadka chach, fresh cream, uht milk, safal snacks item, mix veg, cheese & butter etc are not available...

So if we do not get this products in your store then we...
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P
Prajjwal Tikhole
from Pune, Maharashtra
Aug 5, 2022
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D-mart has received twice the bill amount due to technical cliche

Address: Wagholi,Pune

On 05/08/2022 (at 12.29PM), kalyani nagar D-mart has received twice the bill amount due to technical cliche from their side via UPI (G-pay). The original billing amount was Rs.958, but due to technical cliche D-mart has received Rs.958 twice ( i e total of Rs. 1916). Please look into this matter and refund my money at the earliest. Thank you!...
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V
Varsha Javkhedkar
Aug 3, 2022
Resolved
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Paid for an order but payment not complete

Address: Online

Hi. Order #72453827.
On 31st July I paid 1652 by UPI. Didn't get anything in return....
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P
Prachi Mittal
from Bari, Rajasthan
Aug 3, 2022
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Money has been deducted from my account but I didn't get anything

Address: Dmart malviya nagar jaipur

Yesterday i visited dmart of malviya nagar jaipur and bought items worth rs 2993 ...money has been deducted from my account but i got no products as the staff members said upi server was down...but i didn't get any refund .
Please look into this matter urgently.

Regards
Prachi Mittal...
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R
Rishu@kumar
from Surat, Gujarat
Jul 31, 2022
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UPI Payment Not accepted hear

Address: GODADARA

Before shopping all staff asking UPI payment accepted hear
After shopping counter billing staff asked UPI payment not accepted hear only for cash and card coustomer time is not value


Management careless
D MART
GODADARA, Surat Gujarat...
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S
Sravya chava
from Tanuku, Andhra Pradesh
Jul 28, 2022
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Godrej Jersey curd tub mfd manipulation

Address: D-mart tanuku

I found Jersey curd tubs with manufacturing date as tomorrow I.e 29/07/2022. On 28th July 2022 at D-mart tanuku. Which was manuplation....
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U
Umesh Darak
from Pune, Maharashtra
Jul 24, 2022
Jul 30, 2022
This thread was updated on Jul 30, 2022
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Bakery item price more than MRP charged

Looking over record dont think my complain considered to be solved but to share that today i have purchased product whos MRP is 15 rs. Where as on bill it is 17 rs ( offer discount is also not considered) if we see big picture for 1 day in store how much money will generated on extra charged price. Secondly i have charged extra oil qty. cost when i notice they refund that amount .
Generally havent checked in past but seems like we...
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R
Rightrock
from Raipur, Chhattisgarh
Jul 21, 2022
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One item not delivered, nor the amount refunded

Website: www.dmart.in

For my order number 71229321, one item was not delivered for which delivery persons advised me to raise the query on app. I have raised the same on app as well as mailed the DMart customer care, however neither I received the resolution nor anyone from DMart contacted me. My mistake was that I paid online. Never pay online to them, only pay on delivery after checking all the items....
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S
SowmyaSuresh0299
from Indirapuram, Uttar Pradesh
Jul 19, 2022
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Overcharged more on the product than mentioned in the store

Address: Indirapuram, Ghaziabad

I purchased a product from dmart, and I was not offered the discount which was mentioned on the product.

They charged me ₹120 more than the offer price ( the MRP of Vaseline healthy bright body lotion spf 30 was ₹499 and the offer price was ₹299 but they charged me ₹419 ) and when i raised the issue the customer care assistant simply neglected it telling me that the price is atleast less than the MRP.

...
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