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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com

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Updated: Jan 2, 2025

Complaints 1121

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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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D-Mart / Avenue Supermarts reviews & complaints page 9

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I ordered some products from Dmart. The amount got deducted from the amount.
But the dmart says that the payment was unsuccessful. And on contacting them, they say that the amount will be refund and they have raise the complaint to respective person, but now it has been more than 10 days and than now the help window is also close. On calling them, they are not receiving the call or giving me the updates....

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I got the delivery one day late. That’s fine but in that two items were missing (Dhara oil 3lit and Govardhan ghee 500gm).My order id 78694997. I immediately logged a complaint (Ticket id 2143111) against it to dmart ie on Thursday. I am getting call on Saturday and one lady took all the information about the missing items from me but up till now I have not received my missing items and no response from their side. Today is Monday and I...

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Order no: 78172297
K
Kiru Ubale
to customerservice
5 days agoDetails
Dear Sir/Madam,

Reference to above subject i would like a Refund for a order number mentioned.

As i purchased product on 02.10.2022, and tried to use it on 05.10.2022 and the product was not working, even after i followed steps given on user mannual .

I immediately talked to CR (05.10.2022)...

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Address: Badlapur

My name is Pravin Sawardekar, I have purchased some material from Badlapur Demart on 12.5.2022 of Rs 5888 and counter person had swiped my Indian Bank Debit card again of Rs. 3867, he told me your transaction is not complete and declined, after i have inquired my Indian Bank and raised the complaint, my Indian Bank has confirmed the transaction of Rs 3867 has been successfully done by Demart, I have lodged the complaint in Demart Register...

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Today, my wife and I went shopping at your Dahisar Dmart around 9.30 p.m. While shopping, one of your employees, Ganesh, was making derogatory remarks to the couples and women passing by. He also said to his friend, " So, when I asked him what he said, he said, "I didn't say anything about madam." But when I forced him a second time, he just said sorry, and I don't think sorry will solve my problem.

Ganesh Tripathi was the...

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Dear Team,

I have purchased Philips Iron from Dmark of Chikhloli, Badlapur East as per attached Invoice, I have returned it due to not working properly as per attached complaint details.

But after a few days DMart Cust. Care informed Philips person visited and repaired the Iron and I can take it from Dmart.

I have clearly said I don't want that Iron which has to be repaired before use. but they...

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Address: Branch Num: Plot No.1, Sector No. 9A, Opp.Sector 14, Roadpali Gaon, Kalamboli- 410208.

Dear Sir,

This is to inform you that their is illegal construction done at D-Mart / Avenue Supermarts store branch name is Kalamboli Dmart,

Branch Num: Plot No.1, Sector No. 9A, Opp.Sector 14, Roadpali Gaon, Kalamboli- 410208.

Below is the ill legal construction detail.

1)Lunch room of Kalamboli Dmart Store is at backside of Dmart as per safety norms during evacuation any incident...

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Address: TIRUPATI

Afew days ago i vist tirupati d-mart near to tvs circle. I kept my baggage(skipping thread) and baggage counter w0rker sir for this item we are not giving the token but i am keeping in the fourth number after ur purchase u can collect the baggage she said.Unfortunately after completing of my purchase i forgoted to take the baggage and went to home .Next day during the working hours i vist the store and told the incident that yesterday happen...

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Address: Pune

I had purchased a sandals Worth of rs 500 and the Sandals got break down without using it.such a low Quality product.none o[censored]se wastage of money.i need replacement or refund kindly check...

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Address: Somatanephata Pune

Dear sir
customer demand new branch talegaon pune open please sir series subject., ...
my mobile number [protected] bhushan kakul
please call any support...

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Address: A/20, Ambica Nager, Opp. Trimurti Hall

I had bought a compass box from Dmart yesterday. It was sealed from outside so content was not checked by me.

At home when I had opened items were missing and not as per details mentioned on the cover.

Also it was looking old from inside.

I got my refund today from store, but what about loss of my time and petrol....

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Address: Palava. Khoni, Dombivali. E.

I buy daily milk an grocery from ur store pipe line road, pale, Ambernath. East.
Today at 5pm also I entered but due to harsh behavior of guard, I left without any purchase.

Pl. Keep staff after giving them full training.
They are representing your company.

Cheap labour will give you cheap name....

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I ordered in last week order no.75496784 it got delayed to 3 days and finally I cancelled the order and reorder on 4th sep with order no.75798957 it was supposed to deliver on 5th, again it got delayed and supposed to get today but again i received message saying that delivery got delayed and it will deliver on 7thsep, , i complain to CUSTOMER service no 3 times but no solution, total 6 days went in all this and I have not received my order...

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Address: Survey No. 169, 1, Chondhe Patil Nagar Rd, Parihar Chowk, Ward No. 8, Aundh Gaon, Aundh, Pune, Maharashtra

Website: Dmart

Yesterday while I was at Aundh, Dmart evening around 6:30 PM, I had only 2 quantities and hence I was standing on counter 1 where you can only carry less than 10 items. The dmart guy asked me to remove my trolley as he needed space, I was having 5 kg wheat and he asked me to put it on counter, though i was 2nd in line, which I was ok with
But THEN the uncle who was ahead of me started shouting as why i am putting my stuff, he is supposed...

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Address: D Mart, Near Bail Bazar chowk, opposite K.C Gandhi school, Kalyan west.

02 sept 2022, Today, i visited D Mart (Bail bazar, Kalyan west). Thier in Footwear section, i feel Worst experience and very bad attitude of staff was standing. He was very rude. Continuous he was stairing to all the female customer. I was with my wife and childrens. I I observe many time, still he was stairing. When i was selecting my shoes their, he repeatedly coming towards my family continuously and taking back my shoes from my front...

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I lost one of my bills from Dmart. The bill was generated on 27th august, 2 PM. I requested store manager too but they denied. Please send me the copy of bill on my email. I've attached transaction details for your reference....

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Address: wadhwan,surndranagar, gujarat

Website: .

Date- 31/07/2022 Yesterday I went for shopping at your D-Mart Mall, GIDC, Marketing Yard, Surendranagar District, Gujarat State, Wadhwan, after shopping, when I made online payment. So, the money has been deducted from my account, but your employee said that the money has not been credited to us. So, if you want to take the purchased items home, you will have to make another payment again. When I did not pay again, I was misbehaved by your...

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Address: Upper pally

I have shopped from D-Mart upperpally and at billing counter they asked for ₹18 for the carrybag.. I totally disagree with this because the carry bag charges should not be there when we shop at Mart..and that too much high for one Carry bag they are asking ₹ 18.....

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Address: 9R77+MW5, Papdi - Naigaon Rd, Suyog Nagar, Vasai West, Vasai-Virar, Maharashtra 401202

Dear sir, my name Upendra S Rapol my mobile number [protected], my Amount was deducted of Rs548 from my debit card when i swipe the card on 28/08/2022, but in the D-mart Shopping it was not reflected on that time so i done the payment in another mobile with UPI it was reflected but in the mean time the message received that RS 548 was debited from my amount and credited to D-Mart shopping mall, so sir herewith attached a photo copy of passbook...

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Address: PCS Pacific, Nr Tulja Bhavani Temple, Wakad Road, Hinjewadi, Pune - 411057

Hi,

I visited Dmart Hinjewadi, Pune on 9 August 2022 and did shopping of Rs 5729.80. During the payment, initially I tried to swipe my Axis bank credit card but it got failed. Hence I used my SBI debit card which got success and money got deducted. After a while, I got a message from Axis bank that same amount for money got deducted from Axis bank account as well. I waited for a while but there was no refund from any bank...

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