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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com

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Updated: Jan 2, 2025

Complaints 1121

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83

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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Wrong Transfer Letter Issued_Sumit Vijay_Gurgaon 1222

Not Refunding soon.

Could not Exchange my Product

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duplicate invoice

charge for carry bags

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Double payment charged for the same item which has already been paid

Indecent staff behaviour & fraud accounting

D-Mart / Avenue Supermarts reviews & complaints page 11

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Address: Ghaziabad

On 15th July I was shopping at D-Mart Ghaziabad and my bill was 5062.90 Rs and i tried to pay that bill via Google Pay UPI app but at the same time transaction went under processing mode and was not completed but amount was deducted from my account. then D-Mart guy says it will be revert in your account after some time and make another payment. Then I swipe my debit card and paid my bill 5062.90 Rs.
But after 2 hours that Google Pay...

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I have order home needs on Wednesday it need to delivery by Thursday but the service person called me delivery in 30mins and after sometime I called back to him he told that there pack went in other vehicle, we deliver in 30mins after 1hr again I called back to him he said that oil bottel missing. He gave irrespective answers whole day after sometime got message we cannot deliver today. Later I called service center and raise the issue they...

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I have been following up on 2 complaints(CMS[protected], CMS[protected]) since last 1 month in store and even through mails and no one responds and clarifies as to what are DMart policies.
May I please suggest correcting recurring technical issues please ? No one gets into details and responds

I have not heard from any one from Mulund Store and bluntly they themselves say nothing can be done. I made a purchase from...

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Address: Ground, 1st And 2,d Floor, Lily Trade, Jahangirabad, Neelam Park, Madhya Pradesh 462008

Sir on 8 july 22 I visited DMart jahangirabad bhopal Store My money deducted twice for One Bill, via gpay SBI bank upi and debit card .My Bill no[[protected]].of amount rupees 2644.15 Sir pls look into this and please refund money back as soon as possible

The staff there is not at all cooperative not attending phone calls and has no answer for the refund....

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I have ordered glossaries through Dmart Ready and after marking me to wait almost 48 hours, said they cant deliver it on time and asking me to wait another day. Hope this not the right way to treat a customer and they are making customer fool by false promise like they will deliver it in the timeslot given. It was great humiliation to me and the general customers. for the refund, have to wait for 5 working days. Now, dont have money to buy...

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I did shopping from DMart Outlet in Indore of worth Rs 2928. However, in one of the product (NIVEA POWERFRUIT) in DMart store was displayed has BUY 1 GET 1 FREE. After reaching home, i saw that i was charged for both the units of NIVEA POWERFRUIT and BUY 1 GET 1 OFFER was not applied in the bill. I tried to reach out to DMart Indore Outlet and they told me that they mistakenly wrote this offer and it was applicable. Now, i purchased this...

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I am not satisfied by the product quality....

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Order placed on 4th July 2022. Scheduled delivery on 7th July. Till 10th July no order is delivered....

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Address: Lajpat Nagar guru nanak mission chowk Jalandhar

Dear sir/madam
Today I am going your our store D-Mart Lajpat nagar Jalandhar. I want buy any items then last i buy AMUL ICE CREAM Brick and I ask your Staff Please give me One Small carry bag because ice cream is melting After Your Department Manager Sandeep was told me I don't give u carry bag because company not allowed carry bag he told me you don't buy ice cream brick otherwise and misbehave word and attitude level show me and...

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This is totally pathetic. Yesterday i bought Karachi biscuits from Hinjwadi dmart location. Today morning i open the seal of the packet and i saw all biscuit are broken already. This shows you guys just give discount intentionally to sell the defected product. This is totally rubbish and horrible.

Contact me at [protected]...

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I have bought big size umbrella from dmart Ravet Pune 412101 branch on 28 June 2022
The umbrella cost me Rs 500 /-.

The umbrella turned out to be defective when we opened it at home, all its support string made up of low quality plastic material broke.

The new umbrella is no more usable at this stage.

The most disappointing moment when i asked dmart customer care to accept return of defective...

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Address: Barnala

In Barnala Dmart, continuously 2 times in my pregnancy condition I suffer mismanagement from staff during billing they use to told me that we are closing a counter and going to start next one but even though customer who are after me in queue use to get there billing from same counter which one they told me they going to close and refuse me to do billing so is their is any priority to people who use to argue with ur staff get there billing...

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Address: Dr.A.S.Rao Nagar , Hyderabad

My order id is 65593536 dt. 19th June. I received the wrong design o[censored]mbrella. I immediately called customer care and lodged a compliant. After multiple calls and email, none of your customer service people understand the problems at hand.

The product i ordered is Penelope 12 as per the design shown on Dmart ready website. I received a wrong design with the same product name which is actually Penelope 3 as per Dmart ready...

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Address: Valsad

I have visited d'mart at valsad on 30 June 2022. I have tried to pay through Google pay from my 1st account and payment is not successful. They said payment is timeout so tried with my 2 bank account and payment is successful. After 30/40 mins I know that my money is also deducted from my 1st bank account. Please do something.
Amount - 304/- Rs....

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Address: Boisar

I visited D-Mart ar boiser today on date 01/07/2022 and bought food material of worth RS. 2596.63.
But the material like sugar, groundnut, poha and groundnut like items are packed in paper bags which are not resistant on material pressure and water. This all food ingredients are get mixed and wet due to rain.
If everyone issued bill amount then why we loss at our costumer end.
Request you to replace my material or pay...

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Address: Panvel

I was bought Blanket after lot of searching at D Mart Panvel . But at Billing counter price tag was not scanned and there was no response by accountant and complaint Department .
it should be resolve at very urgent basis....

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Address: Zirakpur, Chatt road, mohali

Hi, here i went to D-Mart yesterday in chatt, Zirakpur. And bought some products but when I returned to home when i was checking my products, i opened the Veet wax cold strips box that i bought for Rs 92 and i was shocked that it had empty wrapper of Garnier hair colour with its manual and the product wax strips were missing. Please kindly resolve the issue....

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Address: किशनगढ मयूरा सिटी अजमेर राजस्थान

Website: www.dmartindia.com

मै पिछले 3 महिनो से d Mart मे काम करता हू किशनगढ मयूरा सिटी अजमेर मे । मे समय पर d Mart पहुचा किसी कारण से मेरी सेविंग नही की हूई थी cash officer ने सेविंग के लिए बोला और करने के लिए भेज दिया...

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Address: PASEO D 1004, LAKESHORE GREEN PALAVA, DOMBIVALI

I purchased jaggery of Kunjjal, very wrost quality product....

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Address: Ghatanji Dist Yavatmal

I have made double payment on the same bill(Rs 2561) on 21st June 2022 while shopping in Wardha Dmart. I am requesting you to kindly refund my money....

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