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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: Jan 2, 2025
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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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duplicate invoice
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Double payment charged for the same item which has already been paid
Indecent staff behaviour & fraud accounting

D-Mart / Avenue Supermarts reviews & complaints page 13

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V
Vishal Anil Kshirsagar
May 14, 2022
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Login issue and delivery issue

Dmart delivery is unavailable in Latur, Maharashtra. Also login issue on Dmart....
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K
kripooja
from Delhi, Delhi
May 11, 2022
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Refund Policy

Address: Bangalore
Website: www.dmartindia.com

I had order the monthly groceries for the April month and paid Rs 3434 by card at the time of delivery . I returned one of the product as it was expired which was worth around Rs 680.
They are telling they have given me refund by the hand of delivery guy at the time of return pickup which didnt happened. They telling stories instead giving the refunds to me ..Please look into the matter.They are cheating customer #Online Shopping #...
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R
rudransh vyas
May 10, 2022
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Low quality lock

I buy a lock from dmart but after two months i found it can be open from other keys as well which is a threat to my privacy as well as to my property...
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K
Kona Nagendra
May 3, 2022
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Missing Product worth 299/-

Address: Tuni East Godavari District 533401

299/- Product missing when biller billing the product he does not kept trolley......
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7
7413022430
from Chandigarh, Punjab
May 1, 2022
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About double payment on same Bill

Sir on 30 Apr 22 I visited DMart Store Zirakpur Chatt road Mohali.. My money deducted twice for One Bill, via debit Card and second time via Google pay .My Bill no.[protected] of amount 4186.83 rupees... Sir pls look into this and please refund money back as soon as possible......
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V
Vinod Dhondmani
May 1, 2022
May 1, 2022
This thread was updated on May 1, 2022
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No attend is available in parking regarding basket issue

Address: Moshi

I have visited d mart moshi branch today 01/05/2022, I have done my shoping billing is done while going out on exit counter guy told me keep the basket down when I went in the parking no one was there I checked but no one available I took my car and came on the gate I was supposed to keep the basket but back side there is rush today Sunday hence rush was there, I tred to park my car but same time d mart moshi guys came to my car and started...
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S
santlaxm
Apr 30, 2022
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Timely Availability of Milk items in Dairy Racks

Mother Dairy Live Lite Milk is not available in Dairy Milk Racks for the customer to pick up even as late as 9.20 AM while items are available in the Store delivered by the Vendor well before 7.00 am.Today on Apr 30th also this Millk is not available even at 9.20 am while item has arrived at store before 7.00 am. It is taking more than 2 hours to move the item 500 mts from store to the racks. I have complained many times to Kharghar Store...
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Panjala Sirisha
from Hyderabad, Andhra Pradesh
Apr 24, 2022
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Lost my receipt

Address: Dmart secunderabad

I bought a jeans of size 32 but now I would like to return the product due the fitting but the point is i lost the receipt
Kindly provide me an alternative to this problem...
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A
Ayush Goyal HDFC
from Jaipur, Rajasthan
Apr 20, 2022
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Charged more than MRP

Address: B70 Ramnagar extension sodala Jaipur

Hello,
I did shopping from Lal kothi dmart store, the MRP of Meggie was 24 on the product but at the billing time they marked 27 Rs as MRP
And after discount it was 25.32 Rs which was still higher than actual MRP

When I make a complaint against it, the staff ask to communicate with me
But I haven't received any call from the store manager.
So now I will have to take help from Consumer court. br...
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D
Dkava
Apr 19, 2022
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The black grapes are colored !

Address: Rameshwar Society, Nr. Nalanda School, Rajkot

We have purchased before 15/20days Mahafruit - Black grapes 200g from D-Mart @ Shardhha Park - Rajkot Gujarat,
1) It's too sweet & Very fluffy.
2) The black grapes are colored.

Soaked in water for 4/5 hours, That color comes out of it....
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H
Hikama Pathan
Apr 18, 2022
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Payment not yet refunded

Address: Hadapsar sasane nagar

My payment is not yet refunded.
On 15th April i paid my bill via Google pay but the QR code timed out.
So the employee told me to pay again and I'll be refunded the first payment within 72 hours.
But yet the payment is not refunded...
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4
4496_sonali Khandelwal
Apr 17, 2022
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Charging a price for carry bags with logo

Address: Kalyani nagar pune

Dmart, kalyani nagar charges price for a carry bag .It is wrong, because the laws say brands can't charge you for carry bags if their logo is printed on it...
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M
Madhurika Sharma
from NEW DELHI, Delhi
Apr 17, 2022
Apr 17, 2022
This thread was updated on Apr 17, 2022
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Duplicate bill as I was overcharged

Hi dmart
I have been your loyal customer but this time your team charged me 2613 instead of 2000 which is a fraud. They didn't even notice the valid discounts. I have lost my bill and i want duplicate one. Time of billing is 6:47 on 12th April 2022 at amritsar branch through upi of amound 2613...
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B
Bhavna09
from Navi mumbai, Maharashtra
Apr 16, 2022
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Trail room

Is dmart's trail room safe for ladies???...
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R
Rupesh Waydande
Apr 15, 2022
Apr 15, 2022
This thread was updated on Apr 15, 2022
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Staff is not giving service to Customers

Address: Pandharpur Road Miraj
Website: DMart

I submit my bag in to your lugej and come after same time to take my bag than my token was lost than your staff tell me without token i can't give your bag and he say to me you cam tomorrow than i go next day at evening that time also he was not give my bag please Help me...
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K
Kaushik sport analysis
Apr 14, 2022
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Bill counter Lady

Address: Sanath nagar Hyderabad Telangana

So today my sister went to buy oil n cool drink from d mart sanath nagar Hyderabad Telangana were she made a phone pay which was successful immediately but the counter lady who was just an illiterate saying payment didn't happen n was asking to show transaction which was also show were my sister said to make it she made to wait were later that girl called another counter she came n said it was ur server problem n she rectified but this lady...
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P
Pearl pastakia
Apr 13, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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Disappointing experience with complaint resolution

Address: Dmart Daman

I have been following up with the Daman store customer service representatives for months and weeks with no success....
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G
Girish Joglekar
Apr 8, 2022
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Moong dal

Address: Andheri east

On 08/04/22, I bought moong dal from Dmart (andheri east near vijaynagar society). The dal is infested with insects !!!
How can such a preetigious store sell such low quality rodent/insect infested dal and play with health of common people !...
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R
rajyalakshmi ramsety
Apr 5, 2022
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Item missing in dmart store, gudari gunta, kakinada

We regularly visit dmart store godarigunta Kakinada, we bought items worth 3785 rupees in[protected].25 p.m. while placing the items we noticed 1 elachi sachet worth 42 rupees is missing at the counter (we added 2 but noticed only one while placing the items into our queue after the bill). As there is more crowded, we went out and cross checked for the item, returned to the counter and asked at the counter. But, the staff has not given...
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M
Mariyam Jeelani
Mar 29, 2022
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A product

Address: Hyderabad india
Website: www.dmartindia.com

I got a single product which is buy 1 get 1 free in MRP price...
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