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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com

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Updated: Jan 2, 2025

Complaints 1121

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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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D-Mart / Avenue Supermarts reviews & complaints page 14

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Address: surat

I have did shopping on 8th march evening for some choclates for amt 881 from dmart pandesara and i have not taken bill in hurry fromcounter, request you to send my bill on my email id [protected]@gmail.com my mobile no is [protected], attached card payment details...

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My order no. 60725259 haven't received a refund for my cancelled order.It's been more than 15 days.
The customer care people are just giving one answer that you will receive your refund. We will call you sooner....

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Address: Pune

निषेध ग्राहक दिना दिवशी डी मार्ट पद्मावती सातारारोड चा मी जाहीर निषेध करतो मी 10 मार्च रोजी सकाळी डी मार्ट सातारा रोड पद्मावती येथे शॉपिंग केली होती मी शॉपिंग केलेले बिल...

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Address: Sanath nagar hyderabad

Hi
we bought pigeon cookware set at sanath nagar hyderabad on 23/11/2021
it is under 1year warrenty while buying i check with one of the executive regarding induction supported, whether it is guarantee or warrenty add on some details while discussing the details dmart executive committed saying that if any issues "please bring to their branch their service centre people will take care"

Now the pan and kadai in...

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Address: Plama Heights, 4, 1st Main Rd, Hennur Bande, HBR Layout, Bengaluru, Karnataka 560043

Today (13/03/2022) I had visited the Plama Heights, 4, 1st Main Rd, Hennur Bande, HBR Layout, Bengaluru, Karnataka 560043 Dmart India. While I was at the cash counter billing my products (it may be around 11:20 a.m.), this staff called as MANJU B (she) at the cash counter, acted very rude to us and showed faces which made us really upset. There wasn't any big mistake on us but the staff could have handled the issue patiently. It was just...

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Lately I am experiencing very poor level of customer service from dmart Mulund where there are limited counters open for checkouts even during peak hours. When enquired with the manager he mentions to have only limited staff being sanctioned..this has created a lot of mess with long queues for checkouts alongwith our toddlers....

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Address: Shivshakti developers kalol

Plz contact me your ligal department team
Kalol (pin-382721)
Gujarat
Mo-[protected]...

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My order no. Is 1522653, it is supposed to deliver on 4 march 2022. It is oit for delivery from 4 march 2022, still it is not reached at pickup point in raj shivam, dahisar east. I daily called customer service but there is no positive feedback from there side. They are not cancelled my order neither giving my order....

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Address: Asha nagar durg

Date of the incident =6 MARCH 2022
DMART AVENUE SUPERMARTS LTD ( BHILAI-490023)
CIN L51900MH2006PLC126473
They are doing scam forging with the customers by selling the product in higher price
ENERGY MAX OIL 1LT-MRP=145 and DMARTPRICE-150
They are also not selling the oils more than 5 litres
as my household need is more than 8 litres my told them
they agrued. I am attaching the bill and...

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Address: Andheri east close to stn and vijay Ngr

Andheri east dmart near by Vijay Nagar staffs r kaamchor
Most of them r Roaming only nd doing timepass in der working hours
Store is fully loaded with staff but Many counter staffs r also not available on peak hours also at loose grains packing nd oil sections but these ppl r doing timepass by standing with each other
Even senior staffs r also doing time pass in der phone so wt we will expect from juniors, customers...

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Address: Hoshangabad road bhopal

Sir/mam
I VINY VIKRAM DAVE have purchased grocery items from your DMart Hoshangabad road Mall worth rupees 2190/- which I tried to pay by my karnataka bank debit card but swiping machine shows payment failure multiple times. Then mall employee suggest to pay by UPI paytm for that I reduced my billing item and payed 1971/- rupees by Paytm which was successfully paid.
But after sometime the amount of 2190/- was shown in my account...

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Address: Hoshangabad road bhopal DMart

I was about to purchase grocery items from DMart bhopal Hoshangabad worth 2190/- from Karnataka bank debit card and they declined this payment so I payed by reducing my bill payment upto about 1971/- and payed by paytm.
But after that the payment of 2190/- was also showing deducted from my account...

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Address: Boisar, Thane, Maharashtra

Giving prestige Kettle for repair for more than a month in D Mart as per suggestion by Prestige Service centre after one month D MArt official says you will get refund of amount but on visit to dmart again after 3 times Mr. Kiran D MArt Boisar say it will be repaired and given now from last 3 days he is not answering call. please help...

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Address: kukatapally, hyderabad

Hi,
lastly i went to some purchase at moosapet Dmart i bought shreeja cheers badam drink that was spoiled still selling it, i dunked a little and got infected with cough and cold later
i said the same to customer care at moosapet Dmart but none take and action or no one gave feedback

Required to take action and reply me the same
Please find the attached bill and photos

naresh.[protected]@gmail.combr...

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Hi

It's very pathetic situation at Dmart Tirupati branch @ karakambadi road. Pl. Find the enclosed bill. Dmart need to streamline the process of selling Ice Creams. After the ice cream item billing my kid wants to have it in one of the corner and your Dmart team member Mr. Rajesh denied to have it inside the mall. I told him to move outside and have it as it is perishable item. And your staff treating my kids as Thieves inspite...

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Hi,
In salem omalur road dmart there is no option for buy like a bundle products.[protected] I went for buy a yukult 12 pieces on billing section they are ask (For what purpose you are buying? ) This is a right way to ask a question to the customer. And also telling we can't give a bundle product. Incharge people giving not a proper answer. In was buy a same product in Bangalore also they didn't ask anything....

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We had purchased items from d mart Daman on 8 September, 2021. However I find that my account has been debited twice for the same bill for Rs. 727 and rs. 726. Therefore I request you to check your records and let me know how to claim the refund amount asap.
Regards,
Pearl P
[protected]...

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Address: DMART RAMCHNDRAPURAM Survey no:107, 109/AA Adjecent to Balaji Gardens, Medak district Hyderabad 502302

I have visited the D-Mart located in Ramchandrapuram Hyderabad. I bought one MAMYPOKO PANTS pack which is having price is 820, But they charged the 1640. So, we checked quantity mentioned as 2. I did notice this only after reaching home when I crosschecked.
Bill is attached.

Please help on this.

Thanks in advance....

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Address: DMart Bilimora Gujarat 396321

As I buy some Biscuits and another house hold products at DMart Bilimora Gujarat 396321 and after paid bill I go for exit with my family than that Women Employee at Exit gate who only do exit stamp on Invoice do very bady and rude behaviour with me and my family.
That women is I think uneducated because she not speak politly. She even not know the how to communicate with customers.
Please check all employees of education at...

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Address: Panvel

The lady staff (Sujata) did not allow me to take shopping bag inside the shop even when I requested her to lock the bag with the plastic lock system (available with her) whereas simultaneously she allowed other customers to take locked bag inside inside the shop.

(Her reasoning was that if there is a laptop inside only then she can accept my request)

However I had to pick out certain valuable items from inside...

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