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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: Jan 2, 2025
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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Double payment charged for the same item which has already been paid
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D-Mart / Avenue Supermarts reviews & complaints page 4

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U
ubbalwarshirish111@gmail.com
Sep 1, 2023
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Billing process

Address: Nanded
Website: shreeubbalwar@gmail.com

There are present 23 Cash till but your management staff are yousing 12 Cash till

This is time of coustomer entery but your management staff is opening a all cash till...
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K
Krishnapchaitanya
from Bengaluru Pete, Karnataka
Aug 28, 2023
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Double payment for single Bill through UPI

Address: Jigani, Bengaluru

I have shopped at DMart in Jigani, Bengaluru on the 6th of August. I have tried paying the bill amount of Rs 630/- and due to server delay the first time, it was stopped while in processing, and later again in the second attempt, it was successful. However, the amount was debited twice from my account. The same has been reported to the executive, and they promised they would transfer the amount back the next day. After a week, I went to the...
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P
premal jariwala
from Surat, Gujarat
Aug 27, 2023
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Wrong Billing : Buy 1 quantity of Surf Excel EA - 1.5 KG charged me for 2 quanity - Refund Request.

Address: DMART RTO Opp. Ranip BRTS Bus Stand, Near RTO Circle Ranip, Ahemdabad - 382480. Phone : 7486016640

Hello DMART Team,

I did shopping at DMART RTO Opp. Ranip BRTS Bus Stand, Near RTO Circle Ranip, Ahemdabad - 382480. Phone : [protected] yesterday (26/08/2023 10:51 PM) where they did the wrong billing. I bought 1 in nos. Surf Excel EA - 1.5 KG (HSN : 340250) for which they charged me for 2 in nos. hence, instead Rs. 185/-, they charged Rs. 370/-.

My bill was Rs. 2918.10, I did notice this only after reaching...
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B
Bhakti Bharti
from Valsad, Gujarat
Aug 22, 2023
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Missing product

Address: Dmart Daman, Plot no 752/1/1,Near JKT Rainbow synthetic kalaria circle, Kalaria dhabel,Nani Daman -396210

Hi dmart team, one of the items is missing when I checked the items at home.Item: chilli guntur 100 g...
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B
brijeshs3
Aug 19, 2023
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Missing item (Order No. 105303520)

I have been following for one missing item more than one week but no even care to give update and i have to take follow up and was conveyed to deliver withing 48 hours but almost one week past..such a disgusting service by dmart...not expected such service by dmart..need to make improvement in providing service.....
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M
Manish13july@gmail.com
Aug 15, 2023
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Refund related

I am Manish Khatwani and have worst experience from Dmart Online App. I have been following up for my refund of missing items from last 10 days and yet not get it. No follow up calls. My complaint number is
3058241. My registered contact number is [protected]. Please took it utmost priority else I have to escalate to senior management and social media....
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T
ThavamK
from Theni Allinagaram, Tamil Nadu
Aug 14, 2023
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Payment not refund

Address: Theni

I have purchased in D Mart shop at Theni branch.. as on[protected].. I paid bill amount Rs.1325. used in gpay option... Amount debited my account but received your shop account.. I was waited almost 10 days above. But not refund my amount please check and verify.....
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K
krrk
Aug 13, 2023
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Regarding Extra Work pressure on staff

Address: Laxmipuram, Warangal

Good evening sir/mam,
5029-Laxmipuram, Warangal, The Store Manager is putting more pressure on employees to work more hours than regular, mainly cashiers.
He is running his own decisions.
If any employee ask him "what is this sir" then He replies "It is my store, I take my own decisions" . THE STORE MANAGER IS ONLY person that we can share our problems, But we are facing problems from him. Please solve it as soon as...
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P
Pooja 0312
Aug 12, 2023
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Same product showing different prices on bill amount

Today I purchased whisper choice sanitary pads packets from Dmart (Fatima nagar, Pune). Checked the bill after coming home 2 packets of pads are showing different prices on bill.
One for 29 and another for 138. The price difference is strange.
Please check this ASAP...
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P
Pacman001
Aug 12, 2023
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Treating Customer Irrespective

State Karnataka
City Bengaluru
Store Name Carmelaram-Sarjapur Rd-5636
Store Code 5636
I kept 2 bags in the luggage room, they gave only one token. While returning they gave one bag and told you gave only one bag. Then I told I gave two bags, they don't even leave me to check inside the room to confirm. At last one person came and searched. He got the bag with another token. They missed to give the token for the...
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A
Ash3192
Aug 8, 2023
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Double UPI payment

I purchased Product of worth 6706.60 today 8-08-23 from Dmart Indore Ab road made payment using Upi twice amount deducted twice hoping to get the amount back in orginal account transaction no. T2308081851476350014562 with UTR[protected] generat my bill but the previous transaction[protected] was successfully debited from my account but not generated bill so kindly help...
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J
Jagruti Surve
Aug 5, 2023
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Rava mixed with flour inside the seal pack

Address: 501 Ganesh Krupa plot 253 R3 karanjade panvel

I order rava but when I opened it rava was mixed with some flour plz look in this matter...
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R
resh4ent
Aug 2, 2023
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Prepaid Order Undelivered

Address: Vikhroli West

It's been 3 days already as of now on 2nd August 2023, that I had ordered groceries from DMart Ready online, Powai, Order No.[protected]. Even after complaining several times, also after asking for cancellation of the order and issuing refund against the the same, if they are unable to deliver it, they are neither Delivering the order nor cancelling it. On filing complaint at customer care, an automated message is received saying your order...
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C
chrisscoutinho1974
from Vasai, Maharashtra
Aug 1, 2023
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Order returned three times

Address: DMART Vasai phatta Vasai East Palghar

My order Returned three time due to incomplete items. Worse EXPERIENCE FROM DMART....
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C
chrisscoutinho1974
from Vasai, Maharashtra
Aug 1, 2023
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Order returned three times

Address: DMART Vasai Phatta Vasai East Palghar
Website: DMART READY

My order was returned 3 time with same mistake incomplete items and how come this happens 3 times worse ever EXPERIENCE OF DMART...
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E
Etch
Jul 31, 2023
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3035659 & 3035670 - Delivery issues, Un co operative call center, Variable information and Unprofessional working

It is with great distress that we have to report unprofessional behaviour and unprofessional approach from your executives and field staff.

A brief count of facts -
1) We ordered our regular grocery from D Mart like we have been doing on multiple prior occasions and request for delivery slot of 0730 to 0930 hours on Saturday 29.07.2023

2) We use the app for our order and do online patent like we have been...
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R
raghu2982@gmail.com
Jul 26, 2023
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Online products short delivery

I had placed an online order through D Mart mobile app.
Order non is[protected].
One of the item is not delivered and show complete delivery has been made.
I have raised the issues in Dmart app against the order no, no response from the company almost from last 3 days.
Neither mail or call or even a text msg.
Pathetic customer support....
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Y
YEKOLLU Harish
Jul 24, 2023
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No of customer but only 5 person for billing at 3:30 pm peak hours in ongole

Address: Ongole

This side Harish from ongole
Here is no of CUSTOMER in d mart but no body here only 5 person for billing.

Almost taking 2 hours.
### you

Harish y
[protected]...
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S
Sharad Ingale
Jul 20, 2023
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I'm complaining about Dmart employee

Hi,
I have experienced several times that, the person who is a sales person in dmart, have saying no change even after giving Rs 100 for one leter milk which costs Rs 48 and he is very rude while speaking and misbehave with us.At the same time he gave Rs 500 change of same product to next customer on frount of me.I ignored him many times, but this time I am complaining you.
And request you to take a strict action or this behaviour...
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S
Sharad Ingale
Jul 20, 2023
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I'm complaining about Dmart employee

Hi, I have experienced several times that, the person who is a sales person in dmart, have saying no change even after giving Rs 100 for one leter milk which costs Rs 48 and he is very rude while speaking and misbehave with us.At the same time he gave Rs 500 change of same product to next customer on frount of me.I ignored him many times, but this time I am complaining you.
And request you to take a strict action or this behaviour...
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