Submit a Complaint
Claimed

D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
1
Updated: Jan 2, 2025
Complaints 1121
Resolved
83
Unresolved
1038
Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to D-Mart / Avenue Supermarts

Having problems with D-Mart / Avenue Supermarts?

File a complaint and get it resolved by D-Mart / Avenue Supermarts customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
D-Mart / Avenue Supermarts

Recently resolved complaints

View all complaints

Most useful reviews

61
duplicate invoice
80
charge for carry bags
57
DGZ AT 129C trimmer not getting charge since opening of the sealed cover

Featured stories

Double payment charged for the same item which has already been paid
Indecent staff behaviour & fraud accounting

D-Mart / Avenue Supermarts reviews & complaints page 49

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
go4vinod
from Pune, Maharashtra
Feb 12, 2018
Dec 18, 2022
This thread was updated on Dec 18, 2022
Report
Copy

wrong bill

Address: Pune, Maharashtra, 411019

Today bill no[protected] dr 12/02/[protected]
Cashier kas/17

Chinchwad dmart

Purchase only one qty of sahebana 1 kg
But in bill there are 2 qty

Now how i can i prove that

Please reply

I think there are no one to put material in bag and i ask bill operator to put it in bag he do this type of.. With me

This is my second experience...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
Bipin B
from Bengaluru, Karnataka
Feb 6, 2018
Report
Copy

horrific customer experience at d mart hongasandra!

Address: Bangalore, Karnataka, 560068
Website: www.dmartindia.com

Many customers and me have been very loyal to dmart. I am very happy with the discounts and the products available at your store at the same time i am very disappointed with the level of service at your dmart hongasandra store, off lately i have experienced a very disturbing practice at your store, right at the entrance at the store, they have started putting stickers everywhere on the personal jackets that and clothes that we are wearing...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mujsha2003
from Neral, Maharashtra
Jan 30, 2018
Report
Copy

foodstuff contaminated with chemical

Address: Raigad, Maharashtra, 410101

Dear sir, i regularly shop at your store located at karjat. Last time on jan 19/01/2018 while shopping one of the foodstuff that i purchased is contaminated with chemical odour and its presence. I had to face medical problem, vomiting etc, hazard to my life. Your concerned customer care and department was informed of the problem but was negligent towards the complaint, didnt even bother for he hardships faced by me due to consuming your food...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
varmaan2013
Jan 30, 2018
Report
Copy

usage of plastic unnecessarily

Address: Bangalore, Karnataka, 560100

Dmart in hosur road ties opening of any bags used by the customers to seal the opening using "plastic tags" and these tags will be opened at the billing counter during billing and these "plastic tags" used for tieing is not reused but thrown out. Charging heavily for the cloth bags.
Every customer is treated as theif inspite of having cctv monitors.
Date :30/01/2018
Cin:l51900mh2000plc126473
Concern
1....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
abhiranjan1219@gmail.com
from Bengaluru, Karnataka
Jan 28, 2018
Report
Copy

service of d'mart hongasandra bangalore

Address: Bangalore, Karnataka, 560068

To day i visited d'mart hongasandra bangalore. Its really very pathetic service over there while coming out. Security guard are very disrespectful. While coming out after billing security guard do a double check. It's really a mystery for me that what do they try to find out inside the bag. If some one intentionally wants to steal something he can easily do that. They are making a big crowd and if anyone will ask to make a little fast they...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rajupetalokesh
from Mumbai, Maharashtra
Jan 27, 2018
Report
Copy

dmart ready order no 1973766- complaint on the received items, which are having black bugs in the packet.

Address: Mumbai City, Maharashtra, 400093

Dmart ready order no 1973766, in the item "dates tit bits", we have noticed full of small black bugs (Insects) inside the packet. Also, dates are packed in 14 nov 2017, which is having only 3 months expiry date. So, as on date, it's two and half month old packet. There may be problem in airtight packing or already bugs exposed dates are packed in the packet. Unfortunately my kid and my family also eaten those before noticed that bugs. We...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashikali.Saiyad
from Bengaluru, Karnataka
Jan 24, 2018
Report
Copy

invoice not made on declared republic day special price.

Address: Ahmedabad, Gujarat, 382330

With reference to caption subject, pls find attached two attachment.
Me has visited your store yesterday and asked to generate invoice republic offer price but not done.
Pls check & revert why invoice has not generate on republic offer price.
Although the same has been inform to concern store manager also.
My contact number is [protected].
Awaiting your quick support on the same....
Helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zoher yl
from Mumbai, Maharashtra
Jan 21, 2018
Report
Copy

store manager insulting a senior citizen

Address: Mumbai City, Maharashtra, 400050

Dear sir/madam
I am a senior citizen living in bandra west, was visiting my son staying in nerul..
Since suggested by him about an offer on banana chips at d mart i was tempted to buy all the variety available on offer..
I also picked up a few packs of washing powder also available on offer..
Apart from the offer items many other miscellaneous items were also purchased by me..
As i approached the cash counter...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
santosh Jedhe
from Pune, Maharashtra
Jan 14, 2018
Report
Copy

worst behavior of staff girl & boy (shobha chavan & vijay ingawale)

Hi,
I am the regular customer to d mart, but for the first time i and my family (Mom & daughter) insulted by your kanjurmarg dmart staff specifically mr. Vijay ingawale & shobha chavan

On 13.01.2018 i went to your kanjurmarg dmart store in evening, my daughter was having chocolate which we bought from outside store, when we were busy in shopping, ms. Shobha chavan was working on same floor. She suddenly took chocolate...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
George455
from Puducherry, Puducherry
Jan 11, 2018
Report
Copy

lionads 500 gms

Address: Bangalore, Karnataka, 560068

Brought dates packet from electronic city branch, & i have received very low quality dates which was old and dry not even have any taste.
I trusted dmart with their quality products but this made me second thought on dmart products.
If possible i require a callback from you on it.
Bill details:[protected]
Date: 07/01/18
My number: [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pramod Malgaonkar
from Mumbai, Maharashtra
Jan 10, 2018
Report
Copy

price tag against actual bill

Address: Thane, Maharashtra, 400606

I have purchased I pack of Red. Bull can of 4. Which price tag was RS. 325/-. When I paid the amount the billing amount was 360/-.
When I asked for the same, the sales person took nearly half hour to resolve this.
If somebody purchase more than 30-40 items he is unable check the billed rates with price tag.
That means all the people who purchase the items with price tag will be fooled at the payment counter.
Next...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RishikaJaiswal
from Pune, Maharashtra
Jan 9, 2018
Report
Copy

deepam cooker

Address: Pune, Maharashtra, 411057

I purchased deepam cooker and it's lid is not proper it's not getting adjusted to the bottom utensil of the cooker. I took the cooker to d mart hinjewadi as i purchased the product from there. They asked me to contact the deepam customer care service but they ain't responding. I purchased the product on 17 december 2017 and it's almost going to be a month but there is no response.

What will i do with a cooker whose lid is...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
g jagan
from Vepagunta, Andhra Pradesh
Jan 7, 2018
Report
Copy

billing counters are closing at 8pm; running with unprofessional manager and team to address customers

Address: Hyderabad, Andhra Pradesh, 502032

I have been to d'mart rc puram, hyderabad today. I waited in a line for almost 20 minutes and when my turn came, a billing lady kept 'counter closed' board infront of me and asked me to move to next counter where 10 people are in a line already.

Please note that time was 7:59pm when the counter is closed. I have noticed 4 counters are closed at 7:59pm and when i asked management, he said that women/girls timings are till 8pm....
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Cva_0125
from Puttur, Karnataka
Dec 31, 2017
Report
Copy

ramamurthy, nagar bangalore-560016 dmart no proper response from the staff

Address: Bangalore, Karnataka, 560016

Today i. E 30 december 2017 went to dmart around 6:00 pm. We searched for the trolley and it became difficult to find one after some time i requested one of the customer who is about leave and took the trolley from him. I wondered when i went inside the store 5 trolleys were placed a side by putting some cartoon box in the trolley. I questioned on of the employee of the dmart why the trolleys were kept aside where as customers are facing...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyadarshini Tripathy Choudhary
from Mumbai, Maharashtra
Dec 11, 2017
Report
Copy

mosquito bat purchased at d mart kalyan

Address: Thane, Maharashtra, 421306

I bought the mosquito bat one day back. At the mall the executive showed us spark. We bought it. At home since it requires 8 to 9 hours charging we charged the bat. Now that bat won't kill a single mosquito.
Below is the sms i received for payment

Thank you for using debit card ending 0208 for rs.253.00 in thane at avenue on[protected]:16:15:33...
Helpful
Found this helpful?
4 Comments
Report
Copy
T
Tabassum3
from Nagpur, Maharashtra
Nov 28, 2017
Report
Copy

ridiculousness service online

Address: Mumbai City, Maharashtra, 400060
Website: www.dmart.in

From last 3months i am doing online booking for daily home staff from d mart and from last 3 month receiving the goods at my home which is in mumbai only, now on 27/11/17 i had done an online booking and also paid the amount online and received confirmation of order and payment also, now on 2nd day received a sms that my order has been canceled from d mart as not reachable area for delivery and refund will take 10 to 15 days time frame.br...
Helpful
Found this helpful?
2 Comments
Report
Copy
H
harshin383
from Amritsar, Punjab
Nov 28, 2017
Report
Copy

rude behavior

Address: 143001

Hello

I visited dmart store in amritsar punjab yesterday 27 nov at around 3.30 with my coworkers and at the check out we were getting charged wrongly for 2 items out of 5, first the cashier argued that we are lieying about the prices so we had to show him the price tag, we requested to speak to manager as we wanted to make a complaint, as manager came he was so full of attitude and just said its human error and was so rude...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aishwariya Javed
from Mumbai, Maharashtra
Nov 26, 2017
Report
Copy

wrong billing wrong number added

Address: Pune, Maharashtra, 411037

Bill no[protected]
Bill date 26/11/2017
Time 3.10pm

Hi aishwariya here. There was wrong billing done in my bill. Rs 179 was charged extra for blanket where we had purchased only 1 blanket and in bill they have added the amount 2 times.

Request you to please check and refund us the amount of rs 179. For which we have been charged extra. If want me to send the screen shot will provide u the...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
san1177
from Mumbai, Maharashtra
Nov 21, 2017
Report
Copy

service timing

Address: Satara, Maharashtra, 415001

First i want thank dmart for being here in satara. However we satara customers needed more closing time at least for saturday sunday. Ur store getting closed earlier. From 8:30 ur staff from check in security asked us there is only 20 minutes are remaining plz hurry up. When we are going to purchase in short period ur staff whispers, billing counters are going to closed hurry up. Almost all customers are worried & asked their companion to...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Spirit01
from Mumbai, Maharashtra
Nov 12, 2017
Report
Copy

rude no exchange policy

Extremely rude lady selling ladies lingeries and night gown on first floor at d mart dahisar store. Not only she refused to accept the defective night gown bought from her for exchange, on telling her that we are not coming here to shop henceforth with such rude and unacceptable return policy of defective pieces sold by them, she has the guts to tell us "yaha bahot aate hain, ek tumlog ni aaoge toh hume koi farak nahi padega" extremely egotistical...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

PepsiCo India
2.9
(953)
Food Panda
1
(945)
Bisleri International
2.1
(497)