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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: Jan 2, 2025
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D-Mart / Avenue Supermarts reviews & complaints page 52

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M
MaheshThacker
from Vadodara, Gujarat
Apr 7, 2017
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Complaint about service men at bhuj

Address: Kutch, Gujarat, 370001

Hello sir
This is mahesh from bhuj complaint about mr. Jaydeep at bhuj kutch gujarat d mart.
Date : 7th aril time 8.10.
He misbehave with my wife and doubt on 1 item which we carry for replacement.
Very rude behavior and we were upset.
Mr. Shailendra, the manager was very respectful but that counter fellow mr. Jaydeep was very rude and he was suspected us.
Regards...
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K
Kanal
from Mumbai, Maharashtra
Mar 29, 2017
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Entrance in D-mart

Address: 411007

Hi,

Date of incident[protected]

Yesterday I went to D-Mart with my wife, but I was force to stop in entrance. The reason was I had a bag and one hand bag. They refused to take hand bag at security center. I am going there from last 4 years, but they never refused to take the hand bag. So, why this time? The manager said that this is the rule because things can be misplaced. But it can be misplaced from...
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A
Avinashpandey99
from Pune, Maharashtra
Mar 28, 2017
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Bajaj induction - Refund - No response

Address: 411045
Website: www.dmartindia.com

Dear Sir/Madam

I am Avinash Pandey; I bought a Bajaj electric induction on date 25.03.17 from D Mart Aundh Pune. And on the same day, my brother also bought the same product, so now the issue is I have two same product which is of no use to me. So I went to D Mart Aundh Pune to return the product as per D Mart policy, but the concerned person refused to do so. Also, i requested that don't give me a refund I will buy other products...
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M
mallikashriya
from Mumbai, Maharashtra
Mar 18, 2017
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Smelly rava

Address: Bangalore, Karnataka, 560072

Hi

My Name is Mallika, we have purchased nearly Rs. 3150 worth of products at D mart on 11th March, of which we purchases samall size Rava of 1KG but it is too smelly.
When we try to contact Dmart customer care, no proper response .

Kindly help to get the proper support to get this exchange or Refund.

Its not only concern of Money, quality of Service & Products.

It may affect...
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C
chvnarasaiah
from Hyderabad, Telangana
Mar 12, 2017
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Free items printed on packings is not delivered while buying the articles

Address: 533003

The web page provided by the company for lodging complaints is not working and this web page is eye wash to the people.

Free items noted on packing is not delivering by the staff while purchasing at the Kakinada stores. That there is a laps in administration.
Details of grievances authority is not made available with their web.The company authorities should display grievances authority address and phone number for effective...
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S
Sarojachalla
from Vellore, Tamil Nadu
Mar 8, 2017
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About staff

Address: Hyderabad, Andhra Pradesh, 500018

My kid had choclate in hand after billing and exit gate staff stopped. I gave my bill to check and said not there and words used abused me and my kid of 5 yrs. When i checked bill its there.when question also no polite response.. not even apology... bcoz of them iam forced to slap her... felt very painful... findng no mistake from our side and bcoz of these cheap staff... my little one had bad effect or exp.. i thought of to return all.....
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M
melita murzello
from Pune, Maharashtra
Mar 5, 2017
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Rubbish changing room service

Address: 400067
Website: www.dmartindia.com

Dear Sir/ Ma'am

I had a very bad experience today with the changing rooms for the ladies, the room manager let me in a room with a bad door and inspite of telling her she paid no attention, while I was changing I had a man open the door because of this, clearly she was not on her position during her duty.

At least fix the doors of the changing room if you're employees can't perform their duty well. I request...
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P
preeti maiti
from Mumbai, Maharashtra
Mar 1, 2017
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Refund money

Address: Thane, Maharashtra, 421003
Website: refund my money

My purpose to send you this email is regarding the refunds funds. I had paid my shopping bill on 14.2.17 at 17:16:23 pm of rs. 968.20 and 17:14:13pm 968.20 two time amount is deducted from my bank account but i am already paid amount in cash. please refund my funds and please call me this number [protected]

Please check my account no. is[protected] and my debit card no is [protected]. I m tired of calling to bank...
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S
sanket1992
from Pune, Maharashtra
Feb 28, 2017
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Excess payment

Address: Pune, Maharashtra, 411019

I was in a hurry and I think I paid excess 2000 as my bill was of 3560 and I gave the cashier 3 notes of 2000 each. So I did register a complain about the matter on 26/02/2017 and they said I will get a reply in 2 days. So I called them on 28/02/2017 and they replied that it's not showing properly and that they have not received any excess cash on that day. So i asked them the employee might have put it in his pocket without showing in the...
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K
kishan vyom
from Visnagar, Gujarat
Jan 26, 2017
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Extra charge for not buying item

Address: Surat, Gujarat, 3928200

Sir,
I bought 2 half pants for my 3 month child but in invoice I was charged for 3 half pants.i was unaware about this thing untill I checked after reaching home as I purchased 22 items.very next day morning I approached to customer care at d mart at adajan surat. Your representative noted my query & told that they will know me upto today evening after two days they haven't replied me. When I called them they told that no any complaint...
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L
Latsman
from Mumbai, Maharashtra
Jan 16, 2017
Aug 29, 2023
This thread was updated on Aug 29, 2023
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Mosquito bat

Address: Mumbai City, Maharashtra, 400709

I have recently bought a Chinese made Mosquitto Bat from D Mart, Koparkhairane show room. Brought home n kept it for charging 8 hours n realised that the bat doesn't kill the mosquitoes in spite of fully charged. Then I went to return the product. Unfortunately I have lost the bill but the product has D Mart sticker on it. But they refused to accept n return the money came r exchange the bat. As a customer I have lost RS.199/- and cheated...
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S
Santhi Pasupuleti
from Eluru, Andhra Pradesh
Jan 2, 2017
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Damaged goods

Address: Hyderabad, Andhra Pradesh

This branch in beeramguda has supplied multiple damaged pieces. They behave very rude to the customers too. Never respond to them in the right way. I have purchased 65 Go Aqua water bottles with selling price 79 per bottle. They were neatly packed in the carton. After reaching home to my surprise I found 18 of them in bad state. I have been calling them the next day and they started telling all nonsense...
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M
monika.bashisth
from Coimbatore, Tamil Nadu
Dec 23, 2016
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Foul language by the d-mart staff

Address: 411057

I know the D mart staff at Hinjewadi are rude behaving. Shopping in D mart and asking for help from the staff makes me feel like some low class shopping complex. I bought a coffee mug costing Rs. 79. And wanted it for a gift wrap. however the staff sitting for gift wrap counter. Were foul spoken. And made fun of wrapping a Rs.79 coffee mug.
The standards of D Mart are seriously falling. Due to which I have no future intention to make...
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G
geetanjalikarpe
from Delhi, Delhi
Dec 19, 2016
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Regarding the cash payment made at DMart

Address: 411041

My dad has gone to nanded city D mart and swipped the card and cash has not been received by him giving BS reasons that card already swipped.
Please help us as they are unaware of the latest technology .

request you to please hand over the cash to old citizens . Why do you make full to senior citizens . Logging the complaint doent means you have the authority to do any thing....
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P
Pratibha Yash Jaiswal
from Mumbai, Maharashtra
Dec 7, 2016
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Illogical policies and customers exploitation

Address: 400064

7th dec 2016,

This complain is regarding very shameful behaviour of so called D Mart Manager and baggage counter person. After billing and exiting from D Mart, I just reminded that I forgot to buy few things. So again I need to enter in D Mart but those arrogant peoples neither let me submit my baggage at baggage counter because it contains d mart items itself nor they were allowing me to enter me again with already purchased...
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S
saiswami
from Mumbai, Maharashtra
Dec 6, 2016
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Bad staff behaviour at Dmart Dombivali, survey no 236 42/237, deslepada village bhopar manpada dombivali east

Address: Mumbai City, Maharashtra, 421 201

Sir/Madam,
Today 6th December 2016, visited Dmart Dombivali east, I am seeing that the staff behavior in dmart is disrespectful (especially of ladies) I have seen several times when they pass sarcastical remarks or stare even the customers are seen almost pushing others even when there is no rush, nobody seems to supervise this.
Will be highly obliged if the staff and customers as well are supervised....
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P
Pratik192
from Pune, Maharashtra
Dec 4, 2016
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Refund of damaged product

Address: Pune, Maharashtra, 411013
Website: dmart

Hi,
My Name is Pratik on 12/11/2026 I had purchased a trouser from D Mart Hadapsar Pune. which I found damaged bt due to sudden sickness i was unable to visit the store and on 3/12/2106 I approached the store raising my concern with the Staff but they refused to exchange or return saying we have a policy of seven days only. don't they have exceptions to such policies which are meant for customer exploitation.
I request you...
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K
keertini
from Mumbai, Maharashtra
Nov 24, 2016
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Not returning my product and cheap behaviour of store employee

Address: Bangalore, Karnataka

Hi, last sunday (20/11/16) i went to dmart which located in near jayanagar 4th block. I bought few things in that actually i want to buy dove shampoo. But i took dove hair conditioner, in hurry i didn't see it properly and store was full of crowd. After i came to home i got to know that it is conditioner not a shampoo, and today (24/11/16) i went to store they were not taking it back. And here i have to mention one thing in the store didn't...
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C
Cassie Paul
from Mumbai, Maharashtra
Nov 17, 2016
Resolved
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All the biscuit packets

Address: Mumbai City, Maharashtra, 400061

Biscuits sold by dmart like Unibic, krackjack, Britannia nutri choice. I have found insects in all the packets, I do have proof for the same and after complaining and requesting to ask the people to stop the buying, the manager says that has they did not receive any complaints by others they wouldn't be able to take any action.
It's my humble request please stop the sale or kids around will have some or the other stomach problems...
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W
wonderfull
from Pune, Maharashtra
Nov 15, 2016
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Twice charges

Address: Pune, Maharashtra
Website: www.dmartindia.com

I was going for shopping in d_mart hinjewadi pune, after taking all the goods, i was gone for the payment the mode of payment by me was epayment, at the time of payment, the cashier give me the sleep, bt i got the information that the deduction was made twice time, i called up the manager immediately. inspite of seeing the mischarge they said it happens, and they demanding me the banks details about transaction,

Victim person...
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