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D-Mart / Avenue Supermarts Complaints & Reviews

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D-Mart / Avenue Supermarts reviews & complaints page 53

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S
Shweta Baldevkumar
from Mumbai, Maharashtra
Oct 23, 2016
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While returning an item 2% charge is deducted in case the mode of payment is card

Address: Mumbai City, Maharashtra, 400027

D Mart is big venture like Big Bazar, More, Food Bazar. Recently I returned an item which I had bought using credit card. To my surprise, they had deducted 2% as it was card charges. But the return amount slip that I signed had the actual return amount and not the deducted price. They maintain a separate register (manual entry) which record the deducted amount.
My complaint is D Mart is not way too small shop to deduct 2% card charges....
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S
sandeep kumar chaudhary
from Mumbai, Maharashtra
Oct 18, 2016
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Staff behaviour

Address: Raigad, Maharashtra, 410209

I visited my nearest d mart store at panel navi Mumbai. I purchased seven items. Went for billing at the last counter. She refused to bill first saying that it is a counter of billing for up to 10 items when I counted the items and showed that it is less than 10 she billed it but argued me. It is to remind you that the counters were empty. I called the manager on duty. On that an employee namely mr. Sandeep sharma came to me and he said that...
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anamary fernandes
from Mumbai, Maharashtra
Oct 11, 2016
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Nivea powder

Address: 400093

The powder is half 400gram bottle only 200 gram of the powder is in it I am shocked the bottle to see half it is still sealed.i want it replaced as soon as possible I didn't had this expectations from dmart such a big bottle and only half of the powder is filled this is how u cheat peolpe.hence forth we won't buy any stuffs from dmart customer service is also very low in dmart and then you people cheat customers in this way very bad I am...
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V
vilwadriraju
from Mumbai, Maharashtra
Sep 23, 2016
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They float their own rules

Address: 400080
Website: www.dmartindia.com

Re: d’mart, mulund west, mumbai.

I am a regular customer of d’mart, mulund. They have express checkout counter where the quantity is limited to 10. They have differenciated between quantity and items.
And the express check out says upto 10 quantity. If you buy 11 numbers
Of one item you are disqualified to use this checkout.
But alas! It does not happen. The cashiers apply their own rules as also...
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A
Ashgupta70
from Mumbai, Maharashtra
Sep 17, 2016
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Defected shirt return/exchange

Address: Raigad, Maharashtra, 410210

Dear Sir/Madam,
I would like to draw your attention about my experience at Kharghar D Mart. I bought three shirts (each costing Rs 399) about more than a month back. I took trial of same company(JAFF) shirt of same size as provided by store lady. Out of these, two shirts fitting was found perfect however when I opened third shirt before two weeks, it was quite tight on sleeves. therefore I went to D-Mart customer care and told the...
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M
manoj chalke
from Bengaluru, Karnataka
Aug 11, 2016
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Destroyed my master debit card

Address: Thane, Maharashtra, 400607
Website: www.dmartindia.com

Dear sir/ma'am,

I was visited to d'mart (dhokali naka - thane west store) on 03rd august for purchasing some essentials post i used my master debit card for billing purpose but somehow i forgot to take it back. after realizing that i forgotten my debit card at d'mart i immediately rushed back to d'mart (within 24hrs) but they destroyed my debit card.
After some arguments they told me to go and registered the complaint...
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Address: Hyderabad, Andhra Pradesh, 500019
Website: Its about D Mart Store

Incident in d mart ramachanderpuram
Hi. I wanted to buy green tea packets, but was given just 4 quantity of it. On asking the manager p nagi reddy i was informed that only limited quantity
Is given to the customer. I agree that there can be restrictions on the quantity, but can the quantity decided on the mood of the manager? One of the fellow customer who tried to support me was denied a single packet stating that she is part...
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sangam garg
from Mumbai, Maharashtra
Aug 8, 2016
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To about lost my t-shirt

Address: 400078
Website: www.dmartindia.com

Sir/ madam
My name is sangam garg.. and lived in kanjurmarg (west). i went in dmart (kanjurmarg) in evening..08/08/2016. i went in changing room for trial a new tshirt... i hang my tshirt (that i wear on hanger) in trial room. then i came out to buy a paint. when i return back for trial paint, my shirt was not there. i found my shirt was not there. i asked to security he said, i dont know. he gave not any proper answer. and my shirt...
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B
Bonani
from Shimoga, Karnataka
Aug 8, 2016
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Charged for the things that were not bought

Address: 560100
Website: www.dmartindia.com

D- Mart has taken money from us for a biscuit packet that was not taken by us. We bought many things and were not able to understand whether we really took that or not. When we checked the receipt at home, then only we understand that the biscuit packet is not with us for which we had to pay. Again today they took Rs. 20 money from my husband for a carry bag which they told that I took it from them to put my things. But the truth is I used...
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H
HaryoHaryom
from Abhaneri, Rajasthan
Aug 7, 2016
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Security purpose

Address: Ahmedabad, Gujarat, 382330
Website: Consumercomplains

D-mart security guard are very rudely behave with ladies and children they are using bad language with them and i told them that stop otherwise i will fill the against complain you then they told me that go get lost and do whatever you do and their colleague's are laughing and they are also told us call chief minister he will also not do anything o[censored]s. They are no fear about any one including chief minister. So their security is 3rd class...
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R
Rubikabani
from Mumbai, Maharashtra
Jul 29, 2016
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Free gifts on product purchased.

Address: Thane, Maharashtra, 401107
Website: Demart

This happens with me everytime i visit demart. Everytime if i purchase anything from demart which has a free gift free on the main product, they fail to give me the free gift.
When happend in the begining i ignored, but now this is happening everytime. This is in regards to mira road demart.
I have the bill and product with me which says free gift available....
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A
ASHOK MATHUR
from Mumbai, Maharashtra
Jul 20, 2016
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Price tag on display

Address: Thane, Maharashtra, 400607

Date 19.07.2016
C. M. No.08-0059
Cashier am /08
I visited on that i pickup ghee patanjali rate was display rs.450/ but m r p was rs. 460, but in that bill they refuse to give me the product on display price. I feel it is cheating to the coustomer.

I feel it is learnt the price which you have displayed to the item, you to pay on that price.

Ashok mathur
[protected]...
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K
karishmanainsy
from Mumbai, Maharashtra
Jul 7, 2016
Sep 3, 2023
This thread was updated on Sep 3, 2023
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Wrong billing

Address: 400706

I did a shopping in d-mart seawoods (west), navi mumbai outlet yesterday date: 06.07.16 where they did the billing wrong. they charged me extra by adding additional stuff worth rs. 150 approx which i did not buy. i could notice it only after reaching home.
I) i bought 1 tadka pan for which they chrged me for 2 in nos. hence, instead rs. 129, they charged rs. 238/-
Ii) i bought garbage bag the price of which was mentioned as...
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T
thirumalesh084
from Khammam, Telangana
Jun 21, 2016
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Exchange of bag & plastic lunch ware

Address: Warangal, Andhra Pradesh, 506002
Website: dmartindia.com

I'm baught a bag at[protected], i will going to exchange for a big bag
But exchange staff said exchange is not available here... That is bad
Myself d-mart is bad, i will tell to others... Not going to d-mart there is no exchnage...
Plz exchange my bag within possible early


I'm baught a bag at[protected], i will going to exchange for a big bag
But exchange staff said exchange is not available...
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P
Pramod Ranjane
from Mumbai, Maharashtra
Jun 21, 2016
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Induction cooker apple plus

Address: 400701

Hi, good morning!!
I pramod ranjane, leaving at ghansoli gharonda.
Every month me and my family purchase all grocery and useful material from dmart nut as per my whole experiance i inform to you your customers complaint service desk first time not responded positively.
We are purchase one pressure cooker dated on 25th may 2016. Prestige apple plus which is base on induction but after one week i observed cooker top side...
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R
Rupali Rane
from Ahmedabad, Gujarat
May 15, 2016
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Food products (ice cream)

Address: Ahmedabad, Gujarat, 382424

Hi, i just visited your above address. After shopping we had ice cream at one of the counter. After taking first bite immediately we came to know that its spoiled food. We spoke to the vendor he also tested it & confirmed that its spoiled & asked us to throw the cones. After this i wanted to lodge complaint & spoke to store manager mr. Jatin, he tested the ice cream & said no issues. I told om that kids are vomitibng after having the ice...
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M
Mohdasifali4u
from Mancheral, Telangana
May 12, 2016
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Request for taking action on ramanthapur d mart store

Address: 500064

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Request to take action on ramanthapur store hyd
May 12, 2016, 6:49 pm
From me
Details
Image. Jpeg
Dear sir,
Very goodevening!!!

Today i had a very bad experince at ramanthapur d-mart hyd store.
I went for shopping when i took the shaving blades packet something leaked from that packed & felldown...
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V
vamshi krishna
from Tirupati, Andhra Pradesh
May 12, 2016
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Kabuli chana / actual mrp on product and selling mrp

Address: 500008

incident date : 12 may 2016
at dmart hyderabad sheikpet
When i went buy in dmart supermarket, sheikpet hyderabad, i had taken half kg packet of kabuli chenna, it has mrp 66 rupees and while billing the mrp was 86 ruppees on that they are giving the discount, this how they are cheating the people finally i argued with them but they are refused to sell the product at mrp
i wanted to make the people aware about this...
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U
user00987
from Nellore, Andhra Pradesh
Apr 27, 2016
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Cheating customers with unethical return and replacement policy

Address: Hyderabad, Andhra Pradesh

Bought items including garments with bill numbers 04-0036 amount rs. 4058/- and 09-0095 amount rs. 2848/- both dated[protected] at tolichowki branch, hyderabad. While purchasing when enquired with the sales exeuctive i was told that garments can be exchanged later for any genuine issues. When approached dmart on[protected] for exchange they simply denied stating that there is no exchange policy and mentioned that customers should ask before...
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M
Minhaj Anees Syed
from Delhi, Delhi
Apr 25, 2016
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Rude behaviour of parking security of d'mart warangal

Address: Warangal, Andhra Pradesh, 506001
Website: dmartindia.in

I am a regular customer of dmart warangal location every month i do shopping worth of atleast rs 5000 to 10000 . Yesterday i visited d mart and in parking place some one has pulled his bike and went away so there was an empty space so i went to park my vehicle and the security was so rude and did not let me park and he started pulling my bike with his hands and i felt very bad . Is this is the way of welcoming a customer and i went away without...
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