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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: Jan 2, 2025
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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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D-Mart / Avenue Supermarts reviews & complaints page 50

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S
swapnil saanu
from Mumbai, Maharashtra
Oct 31, 2017
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irresponsible behaviour of staff

Address: Mumbai City, Maharashtra

Dmart at khoparkhairne navi mumbai. I priya is a regular customer of dmart. Today i bought a slipper and grocry items from the shop. At the time of billing the billingman told that there is no tag in slipper. So if you want to purchase the slipper go upperside and bring another slipper. I requested her that i have many items and i m alone here so plz send a staff to bring another set of slipper. But she rudely refuse and said then this is...
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B
basavaraja gs
from Bengaluru, Karnataka
Oct 26, 2017
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lost my bag and home key in dmart

Address: Bangalore, Karnataka, 560078

I have visited on 24th october 2017 dmart and i have lossed my bag and home key in dmart bangalore jayanagara branch.
I enquired next day but store manager and staff they are not answering my question and they treat me very bad. They are not bother about customer and there is no proper guidance. Request you please take action and arrange my bag and home key. If something goes wrong in my house they only responsible.

Regardsbr...
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M
Mohammed Muzaffar H
Oct 22, 2017
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it's regarding mrp and billing price

Address: Bangalore, Karnataka, 560032

Hello

This location is of bangalore sultanpalya dmart

The worst experience i have faced i bought a product nysa lunch box mrp was 203 and d mart price is 169 when we went to billing counter the biller was billing on mrp when asked for reason they told not to purchase the product. And when to manager she had no clue and they informed about the sap application and after that a lady officer told that she has lots...
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K
kartik230
from Bengaluru, Karnataka
Oct 20, 2017
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bill issue

Address: 560068
Website: www.dmartindia.com

Today we made a purchase of rs 6237.62 from d-mart store hongasandra,...in that one product cadbury chocolate for 47, we purchased only one but they billed for 3 quantity... We came home and we checked the bill then we came to know it was charged more quantity...

I went back and asked store manager and they check at counter and camera, they given the refund 94 but store manager was rude... If we don't check... It is like lost...
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R
raju cheerla
from Hyderabad, Telangana
Oct 17, 2017
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regarding gst on mrp

Address: Hyderabad, Andhra Pradesh, 5000

I have bought some items in dmart, the cost will be more than mrp price, as they are charging gst on discounted price. For example pantene shampoo mrp was rs.230. Where as they are showing as dmart discount price as rs 190 and while billing they are charged 190+ 28% gst which costs to rs.243.3 which is more than mrp. Like that there are different products which are charged more than mrp.

As per the gst rules, the selling price...
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P
ppradeepkumar4u@gmail.com
from Bhimavaram, Andhra Pradesh
Oct 12, 2017
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looting public money with cheap quality face wash.

Address: 520001

Dear sir/madam,

I've purchased fair and lovely fairness face wash 100 g at dmart vijayawada vide bill number[protected] dated 04.10.2017, vouc no 08-0133.

Manufactured 08/17.

[protected]@07/19.

It's totally waste product.

I never recommend public to purchase this type of cheap quality product from unilever.

Company is looting public money with cheap...
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N
Namita Sadrani
from Mumbai, Maharashtra
Oct 12, 2017
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bill charged extra

Address: Raigad, Maharashtra, 410206

Hi, yesterday i purchased items from d-mart new panvel amounting to rs. 8005/- around 11.05p. M. After reaching home i realised that amount charged in the bill for bedsheets is excess. I bought 2 bedsheets of rs. 219/- & they charged me for 3. So my concern is how can i get refund? Pl. Let me know the process to get the refund at the earliest.
Thanks...
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H
HSquare
from Ahmedabad, Gujarat
Oct 11, 2017
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damaged production (thermosteel flask 500ml)

Address: Ahmedabad, Gujarat, 380061

Hello all,

We had purchased thermosteel flask 500 ml from d-mart store located at ranip ahmedabad. We paid rs 299/- for that production.

When we have used that production first time we found that it is damaged the product. Top cover of the flask has just opened up with use of just 15-20 days. And also we use the flask to keep the tea it gets cold within 1 hour while the d-mart product has marketed that it will...
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A
Abhijeet Salunkhe
from Mumbai, Maharashtra
Oct 7, 2017
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lack of management and violation of customer rights

Address: Mumbai City, Maharashtra, 400705

D-mart sanpada. Worst place to buy clothes. I went with my mother to buy a shirt. I picked one and went for trials. Lady said you can’t try this you have to pick one from shirts which are reserved for trial. I told her that i know the rules there is only 6 shirt which are reserved for trials and i don’t find any one belongs to this brand please arrange one with same brand and size. On that she started arguing that it doesn’t work like...
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S
Sarfaroshmahesh
from Mumbai, Maharashtra
Oct 2, 2017
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don't giving service in state language marathi

Address: Mumbai City, Maharashtra, 400101

माननीय महोदय,
तुमच्या संपुर्ण मुबंईतील डिमार्ट स्टोअरमध्ये मराठी भाषा जाणिवपुर्व वगळली जात आहे तुमच्या ठाकुरगाव, कांदिवली पुर्व येथील मी नियमीत ग्राहक आहे, तुमच्या...
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A
averagecon
from Visakhapatnam, Andhra Pradesh
Sep 23, 2017
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the products are charged more than the offer stated at the store rack

Address: 530041

I bought a pack of eastern pani puri masala, at only 10 % discount when it is clearly written in the rack that all variants of eastern masala are given at 30 % discount. They should take care in labelling the offers and also pricing them at the time of billing. I think this is negligence by the dmart management, as they often fail to update the offers properly and manage the store....
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N
narendra reddy gomu
from Sirsi, Karnataka
Sep 11, 2017
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abusing women and encasing her in theft case

Address: East Godavari, Andhra Pradesh, 533003

Today on 9/11/2017 around 3.30 to 5.00 pm happened an incident, where my mother in law has brought some groceries form d-mart store and billing is done correctly and she proceed to exit counter. Then there she found some extra products in her baggage and she said that its not hers and she is willing to leave it there. But the dmart manager had shouted on her and called her she is a thief and she should be punished and wants to lodge a compliant...
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A
averagecon
from Visakhapatnam, Andhra Pradesh
Sep 8, 2017
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products that offer huge discounts could be the ones that are not acceptable by others

Address: 53041

I recently bought a pack of paperboat aamras 500ml, which is priced at 50 % of it's mrp. Those packs in the store did not have screw caps, they just have a silver layer like one of those 200 ml packs through which you insert a straw, with some dried gum around it. Later, when i was checking about that pack on the internet, i found that these 500 ml packs actually have screw caps on them and then i started to doubt if the dmart management...
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P
Prasanth Kumar P
from Chennai, Tamil Nadu
Sep 5, 2017
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icici gprs machine not working

Address: 560040
Website: consumer complaints (indian consumer complaints forum

Dear icici team,
Icici gprs meachine is not working, coming as error of "predial error". Below mentioned meachine detatils for furthur process.
S/n no.[protected]
Request you please attend and clear the same
Regards,
Kallesh
[protected]
Avenue supermarts ltd
Kassia udyoga bhavana
2/106 17th cross magadi chord road
Vijayanagar bangalore -560040
[protected]...
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P
Pravin Gairola
from Mumbai, Maharashtra
Sep 3, 2017
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refund or exchange my product

Sir or madam, yesterday i was brought the one philips qt 4000 timmer but i am not happy with this product because 1. I didn't get the extra philips additional one year warranty login card.2. And i am looking better product because the timmer is not clean save product so plz help me. I was buy the product from koper khairenee demart store. Plz help me my problem as soon as possible. Plz...
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S
Satish B. Desai
from Ahmedabad, Gujarat
Sep 3, 2017
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gst number not updated in your system

Address: Gandhinagar, Gujarat, 383315

Yesterday i have purchase goods from your gandhinagar mall you have charge gst in your bill but you have not mention my gst number in your system/bill because same was mention in my gst returns, your officer said that system not updated so what can i do.
My contact number. [protected].
Bill no.[protected]
Date : 02/09/2017
Cashier : bp/12 time : 08:21 p. M....
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A
ashg06
from Mumbai, Maharashtra
Aug 30, 2017
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flouting of safety rules

Address: 400072

I) open space occupied for storing material including staircases.
Ii) electrical safety seems not being complied.
Iii) preparedness of fire fighting system.
Iv) no control / monitoring over entry of people i. E. Overcrowded. One of reason is on account of non-operation of all payment counters.

In view of above safety of public coming for purchase is on stake in case of emergency / untoward incident,...
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S
sarita Panditpautra
from Pune, Maharashtra
Aug 30, 2017
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not accepting gst no even if purchase is made for office use. at d mart thane

Address: Thane, Maharashtra, 400608

I had purchase some items on 27.08.2017. At billing counter i requested them to update my gst no. So that i can get credit of same in gst returns as the items is for use in my office. They refuse to update the same and said that they dont have any systems o[censored]pdating gst no. Of customers. This way customer is lossing on itc of gst. Please clarify the same. By not geting the gst credit the customer has to pay tax on tax - cascading effect....
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P
PAPPU DAS n
from Jamnagar, Gujarat
Aug 28, 2017
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closing before time & rude security officers

Address: Surat, Gujarat, 394221

Your security gaurds at surat branch are very stange, they even know how to communicate with customers, one of the main branch in surat in pandesara krushna kumar singh named person argued with me regarding entry time at the 9:55 please i was standing outside & he closed the doors saying not entry on 10 i showed time even tough he is not giving proper responce & very wrost experiance at d mart not going to visiting any day even tought i have...
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V
Vabs Patel
from Bengaluru, Karnataka
Aug 26, 2017
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jira sar rice at dmart which is currently selling at mota varacha branch

Address: Surat, Gujarat, 394101
Website: Consumer Complaints

Jira sal rice which is selling at d mart mota varacha branch they won't sell 25 kg packaet bcz they will get less profit and selling last year stock price was 875 per 25 kg at rs. 38.50 * 25 kg = 950.

They stop selling 25 kg package just because reason is gst. So they sell fortune oil 15 ltr which amount is equal to that. As d mart staff said you can buy in 5 kg package which is equal to 5 total package. So you cant buy...
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