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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: Jan 2, 2025
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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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D-Mart / Avenue Supermarts reviews & complaints page 54

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M
madhu 1995
from Tumkur, Karnataka
Apr 18, 2016
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Cashier behaviour

Address: 517507

Today (i.e 18/04/16) at 1 p.m.your cashier
Misbehaved with me and counter no is 16.she said i dont have change and when we are moving she called me back and said ok i have change .finally after billing she thrown the bill in rude manner and she did'nt given hand cover too.i went to many of super market but i have experienced this kind of experience first time and i am not going to visit D mart in future....
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R
raju v m
from Mumbai, Maharashtra
Apr 3, 2016
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Window curtains

Address: 500018

I have purchased 10 pieces door and Windows curtains worth of RS 2176. I came for return but they said only it is eligible for four pieces return.Finally they said we will send a mail and get the full amount.

Kindly reslove ASAP.

CASH Memo no: 12-0134...
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L
ldsouza
from Mumbai, Maharashtra
Mar 31, 2016
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Extremely poor quality consumer products

Address: Thane, Maharashtra, 400606
Website: DMART

Hi, I am not sure if something will chnage still i would like to share this information. This is to inform your that i recently purchased (Thane Dmart near Hiranandani Meadows)Moong Dal from Dmart, When I used it to prepare food the quality was absolutely pathetic. There are pests in it. If you look at the dal its powdered and there are pests in it and most the dal is full of holes.
This is not the first time, In tamarind also there...
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J
jaydeep d.solanki
Mar 4, 2016
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Plastic granules in rice

Address: Mehsana, Gujarat, 382715
Website: dmart

I found plastic granules in rice . I am regular customer of d-mart since last 3 years and i am satisfied with it.but currently in my last shopping i found some unacceptable thing which is very dangerous for health so i can't ignore this.i think all products should be re-check at all d-mart branch by food safety department of government and also necessary action should be te taken...
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A
anuj masand
from Pune, Maharashtra
Feb 25, 2016
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Surprised and shocked to see what D-Mart. is selling to people.

Address: Pune, Maharashtra, 411001
Website: www.dmartindia.com

Dear sir/madam,
I would like to draw your attention to the quality of the food being sold in your store at the pune location.I purchased rajmah (kashmiri) packet from D-Mart yesterday. Soaked for 5 hours in plain water, what happened to rajmah is shocking. swollen dramatically, color of rajhmah changed from maroon to beige and maroon color dissolved in water turning water into magenta. Shocked to see the outcome.I have attached image...
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R
Ritesh Deshmane
from Mumbai, Maharashtra
Feb 21, 2016
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About kharghar d'mart manager and cashier insupportable

Address: 410210
Website: www.dmartindia.com

Applicant:-

Mr. ritesh maniklal deshmane.
News reporter - maharashtra crime investigation, mumbai

Residential address:- kh1/23, flat no. 302, vastuvihar
Sector 16, kharghar navi mumbai 410 210.
Mb. no.:- [protected].

Subject: - d’mart’s cashier and manager unsupported.

Respected sir/madam,
With reference to above subject, i undersigned that, in kharghar...
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N
nikitashelar
from Mumbai, Maharashtra
Feb 14, 2016
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For cup and saucer set - on 14th feb 2016

Address: Mumbai City, Maharashtra, 400705

While choosing the set I asked about the checking the product but he said that product will checked after the payment will done. After payment I asked to check the product then they allow me to check and then I found 1 cup has damaged later they asked me to complaint in customer care cabin. Again one of rep asked me to go up on 3rd floor and take new set. I told them how can i go up and collect new its your responsibility. My question is...
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A
Anirban Samanta
from Mumbai, Maharashtra
Feb 14, 2016
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Charged for same item twice intead of one

Address: Thane, Maharashtra, 421204

To whomsoever it may concern

I have visited Dmart, Ghansoli on 12 Feb 2016 evening around 7:30 PM and my bill came was of Rs. 2654.23 out of which i see i have been charged Haldi Mini S twice while i have only bought one. I revisited the outlet on 13 Feb 2016 to get the refund for the same for which they kept me waiting for 30 - 40 mins saying they are checking the CCTV cam. At last they say the video is not clear and we wont...
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G
guaravshaktawat
from Mumbai, Maharashtra
Feb 8, 2016
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More than mrp

Address: Ahmedabad, Gujarat, 380015

Purchased product from DMART Ahmedabad.They have charged (Rs.235) More than MRP but product price is (Rs.225). I went there they told me its not our product....
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S
SairaBanu
from Bengaluru, Karnataka
Feb 7, 2016
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Prepared food card rejected by dmart

Address: Bangalore, Karnataka, 560041

It has been 2 years i have been purchasing groceries through Food card Prepared.Today when i went to shop and i have Purchased for Rs3000.00 and i have given my Prepaid Food Card. The Counter Lady Rejected my card stating she needs PIN for that. When we can call to HDFC Customer Care they told there is no PIN for that as it is Prepaid card. When i told the same things to Supervisor he has behaving very rude to me. He told no we will accept...
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A
ahmed.syed
from Hyderabad, Telangana
Jan 27, 2016
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Same product billed differently.

Address: 500036

I had gone to DMart Malakpet on 27th January 2016 and bought 6 bottles of Vijaya Flavoured Milk. I was charged 2 different rates for the product having the same batch no 126 and date of manufacture which is 10/1/16. I was charged Rupees 18.80/- for 1 bottle and Rupees 20/- for the remaining 5 bottles. When I complained to the management that I should be charged the discounted price of Rs. 18.80/- for the other remaining 5 bottles as you cant...
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V
Vj gupta
from Mumbai, Maharashtra
Jan 9, 2016
Mar 21, 2023
This thread was updated on Mar 21, 2023
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Missing item

Address: 400708

Pantene shampoo 350 ml worth 200 rupees was missing in the items when I checked at home. I went airoli dmart on Saturday, 9th January 2016, at ~2pm....
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V
vpalsing
from Pune, Maharashtra
Dec 30, 2015
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Indentation pot

Address: 411013

I have purchase on indentation pot. From last Nov month. But stil problam is not working on my indentation. My home town is U.P. so what can do it. Can you please suggest me. Call or Email. I will wait for your response. Thanks. Vijaypal singh...
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M
mdashfaq11
from Mavelikara, Kerala
Dec 13, 2015
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How much prices are cheap, that much the behavior is also cheap with customers

Address: Bangalore, Karnataka, 560100
Website: www.dmartindia.com

While shopping along with my family at Electronic city D-Mart, we forgot to swipe for billing the footwear of my daughter, as she was wearing it. Once we come out of billing chamber, they shouted on us like anything, instead of saying sorry for missing it, the managers were telling, it is done purposely. Any missing incidence is also to be reported to police. While purchasing in outside markets, 'n' no. of things, sometimes shop keepers...
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A
Anima Hazarika
from Mumbai, Maharashtra
Dec 11, 2015
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Amount debited twice

Address: Mumbai City, Maharashtra

Miss transaction by Avenue supermarts ltd-d. on 28th of oct 2015 Rs. 918 had debited twice. On that day according to the super mart the amount has kept in suspense account. I am attaching a copy of letter given by the concern authority of the super mart.
I am requesting you to please release the amount
my account no is [protected]...
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K
Kanhaiyalal Chhatpuriya
Nov 17, 2015
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Poor services after sales

Address: Pune, Maharashtra, 411043
Website: www.consumercomplaints.in

Hi I have Bajaj iron, which I bought from d mart on 05/05/2014. It's under warranty. Today when I came to store, one of your executive said pls come between 10 am to 9 pm. Other wise we can not take it. Let me know when store is opend then there is no use to sing this song that come on time. And he said u can call to Bajaj Customer Care. I m working people. Its not possible to come at your time. Let me know which kind of servicing you...
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N
Nitin Dhage
from Pune, Maharashtra
Nov 2, 2015
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Skybag / Warranty card not properly signed/Stamped and hence service not provided by VIP shop.

Address: 411033

I brought a VIP- sky bag at D-Mart Hinjewadi branch a year ago, it has 3 years of international warranty. When I went into service center I got to know that warranty card has not stamped and signed by D-Mart. D-Mart should take care of this, before selling their product. One more thing when I went for stamp in Chinchwad branch, they said it was brought from Hinjewadi so must go there. The question is, Is D-Mart not properly centered so that...
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P
pulke22
from Mumbai, Maharashtra
Sep 22, 2015
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Double payment issue and given treatment by local dmart officials

Address: Pune, Maharashtra

I made a transaction of 516.70 rs on 15 aug 2015 by debit card but the machine at the counter not generated any slip but i got the deduction message from my bank though the counter boy and the cash manager (Named "raj") fource me to do the another transaction by saying that amount will be refunded within hour if not then call your bank and raise a complaint, i go through the process call bank email them as per their process and after 5 days...
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M
Mohammed Ismail ibn Basha
from Delhi, Delhi
Sep 7, 2015
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Indecency of security department

Address: Mumbai City, Maharashtra

Security department treated us as thief. They did not checked others like they checked us.

We were at d-mart - seawoods, from around 7 pm to 10:30 pm after completing our payment at the exit door three people came and checked us, but they did not checked other like they did to us.

They asked me and my brother take all things from our pockets and checked us, but they were not doing this to everyone.
br...
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S
santosh_kumar87
from Mumbai, Maharashtra
Sep 5, 2015
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Refund of amount not made yet after 5 days

Address: Bangalore, Karnataka

On 31st august at around 9:40 i purchased articles from bommasandra store, bangalore worth rupees 648.90 i offered my debit card for swipe.Twice the card was swiped by the billing person incharge and twice the same was told as declined. But the amount got debited twice from my union bank account no 3011xxxxxxxx515 but they told we did not receive any and the same will be auto refunded in 3 days and at the end i had go to an atm get cash and...
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