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Easy Cabs Complaints & Reviews

www.easycabs.com

1.8

Updated: Sep 26, 2019

Complaints 223

Resolved

80

Unresolved

143

So far, so good. Easy Cabs is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Easy Cabs will keep up the work and continue to help more customers with their concerns even better 🤝

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Condition of the car which could lead to accident

Driver went to repair puncture never returned left us stranded

EASY CAB IS NOT THAT EASY

Most useful reviews

Easy cabs taking things too easy

Indecent behaviour and doesn't come to the pickup point .

abusive and violent driver.

Easy Cabs reviews & complaints page 6

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Address: New Delhi, Delhi

Today[protected] I booked for a taxi to pick me up by 2.45 pm for getting dropped at the Contonment Rly. Station. My booking Ref was A[protected] and the car No. was DLI RX 7474. The taxi came by 3.10 pm. I was dropped at the station just in time. When I asked for the bill, I was not given the printed bill and they claimed extra amount. I am a regular customer of Easy Cab. I didnot expect such things happened in Easy cab. With best wishes,...

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Address: Bangalore, Karnataka

Booked the cab on 29th July 2014 for today (30-July-2014) at 8.30AM, the cab didn't turn up at all. After calling back to check why cab has not turned up, got the lame excuse. There was very important meeting need to be attended, because of that missed the meeting. Who will bare up the loss and extra mental agony. Please provide me compensation or else no other choice of knocking the door of consumer court. If cab can not promise to reach...

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Address: New Delhi, Delhi

Bookind ID: B[protected] Car No: 7157 Booked cab from PTI, New Delhi to Ginger, Vivek Vihar. Pick up time was 11:30 PM on 24 July 2014. The Chauffeur did not come to pick up point. I made him speak to 6-7 local Delhi people to help him with PTI, Sansad Road, New Delhi. Later he made me to walk 1km to reach where he was. He had parked his car next to an auto rickshaw. He could have taken help from auto driver. Instead he made me to walk...

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Address: New Delhi, Delhi

I booked a cab for 30 June @ 5:00 AM and was told as usual that the Chauffeur details will be sent half an hour prior to the pick up time. But till 4:45 AM I did not receive any message and on calling easy cab people again on[protected] received the details and called up the chauffeur and he said that he is said that he is not coming for the pick up and ask us to do what ever we want to do. Then we again called up the easy cab people and...

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Address: New Delhi, Delhi

I had booked a cab from Mayur Vihar till New Delhi station for 5:00 AM on 14th of July and got a confirmation with ID A[protected]. They confirmed my cab and said I will receive Chauffers details 30 mins before pick up. Luckily as during night time final match was going and we were awake, I started calling them from 4:30 AM onwards that I haven't received chauffeur details and asking them to forward me the same. But every time they had same...

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Address: Ghaziabad, Uttar Pradesh

I booked an EasyCab on 7th July, 2014 which was scheduled to travel from Ghaziabad railway station to Indirapuram on 8th July, 2014 and was booked to arrive on 9:30 pm at Ghaziabad railway station. (BOOKING ID : A[protected]. I had to pick up a friend (girl) of mine from Ghaziabad railway station, and I thought cab would be a good option, since it is not feasible to travel via autorickshaws at night, specially considering the unsafe regions...

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Address: New Delhi, Delhi

I booked an easy cab on 6th July, 14 from Shadhara, East Delhi to Vaishali, Ghaziabad at 10:30 PM. I got the message from easy cab within 5 min with cab no and driver no. I called the Driver, he told that it will take around 30-40 min to reach the pickup location. I asked him that we are waiting. After 20 min I called him again, he told that he is paying the tax on boarder and will be there soon, I was in touch with driver around 1 hr. Once...

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Address: Bangalore, Karnataka

This is very Terrible Experience in Bangalore with The Easy Cab Today's Morning when i had to go to my Office for an Important Meeting at 9:15 am, I called Easy Cab Customer care and Representative (Puneet ) at 00:11 am today and opted for the cab and it also been confirmed through the Message for the Confirmation, Booking Detail - A[protected], 04 July -8:15 am i also received message for the Cab Detail - KA-02, AC-9711 Once...

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Address: New Delhi, Delhi

Date: 21.06.2014, Place : New Delhi As there is no complaint forum or email id is provided by Easy cab I am sharing my complaint over here. I have booked a cab from My home Jangpura Extension to Delhi station. Easy cab send me a car with chauffeur who was totally unprofessional didn't know the basic routes in Delhi and was very rude when he called me. He asked me to call back to him as he didn't want to waste his mobile recharge. Then he...

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Address: Gurgaon, Haryana

Dear Sir I booked a cab on 13 Jun 2014 from the number [protected], the reporting time being 12:15 PM from Sushant Lok phase 1 in Gurgaon to Gurgaon Bus stand. When i called the driver at 12:10 PM he told me there is a breakdown in the car. Due to this, i missed my Bus from Gurgaon to Chandigarh and more importantly the event for which i was to present myself....

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Address: Mumbai City, Maharashtra

Hi, I took an easy cab from Mumbai Airport on 15th June 2014 around 10:45PM [cab no: MH01AM2740. After reaching the destination, driver mentioned that he does not have enough change and waiting for me to just leave a very generous tip or to find the right denomination myself. Roaming around to get change at an odd hour is not an easy task in India. In order to avoid these hassle, i guess there should be an option to pay by car Please...

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Address: Bangalore, Karnataka

I am a registered customer of Easy Cabs. I made a cab booking today (June 14, 2014) with the pickup time of 10:15 AM. Booking id is A[protected]. The travel is from Yeshwantapur Railway Station to Mangammanapalya, Bangalore. I was told by the phone booking executive that the distance is approximately 20 kms (19.5 kms) and that it would be costing me at the maximum of Rs 500 (which includes service charge of Rs 50 for availing the telephone...

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Address: Bangalore, Karnataka

My booking ID is A[protected] dt. 11/06/2014 at 9PM from Electronic city to Bangalore Rly station and booking is confirm yesterday 5PM by easy cabs representative and informed me also before 30 mints you will received driver details but when i called 8.40PM they are disconnecting my calls at last my call got connected at 9 PM and when i asked about my cabs. They are telling we are very sorry for same we are unable to arrange cabs. due sane...

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Address: New Delhi, Delhi

This was the worst experience i ever had with easy cabs. Since last 2 months i have booked 6 times easy cabs and was happy with the services however this Morning i had a terrible experience when i booked a cab for 11:30 Am and no chauffeur detail or any booking confirmation was sent to me till 11:25. Also, the details i got at 11:30 was of wrong chauffeur. Sorry to say but i won't go for easy cab booking in future....

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Address: Bangalore, Karnataka

Hi, I made the booking for 7:20 from LB shastri nagar to Malleswaram Bangalore. At last moment, no cabs are provided by Easy cabs. They don’t have decency of calling and atleast inform me. When I call at 7:05, then they are telling it is not possible and wait for 1 hour more. This booking for going for my wife for giving exam and due to this, if my wife paper got missed, then it is responsibility of easy cabs. This is one of...

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Address: Ghaziabad, Uttar Pradesh

hi my name is Dr Shamin Khan.I had booked one of your cabs for pickup from ghaziabad railway station and my drop point point was sec 82 noida.my booking id was A[protected]and my pickup time was 9.30 pm.i was told at the time of booking that the driver would call me and confirm the details half an hour before and i would receive a message regarding the details of the cab and the driver.But unfortunately neither did i receive the message nor...

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Address: Bangalore, Karnataka

We were a group of three girls who had gone out in Bangalore. As we were going to be late that night we had booked a cab from Easy Cabs in the morning. We were told that the cab details would be texted to us half an hour before. The cab had been booked for 23.30hrs and at 23.12hrs we get a text saying that no cabs are available. We had to hunt for an auto around 23.30hrs, in order to prevent which we had pre-booked a cab. We are never going...

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Address: Bangalore, Karnataka

We had booked an Easy cab from Banashankari 3rd Stage to J P Nagar for our guests who are from Hyderabad. The details are 1. Booking ID[protected] 2. Car No: KA 04 C 8564 3. Chauffeur No [protected] As soon as the taxi arrived, he started using abusive language as he dint understand the address. Also while putting the luggage inside the taxi instead of helping after we put our luggage he said there was a scratch and we had to pay for...

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Address: Bangalore, Karnataka

This is to inform you about the horrible experience I have come through with Easy Cab on 29th May. It was my 4th booking since 28th May and all bookings done online. The latest booking ID being "A[protected]". The booking was for 6:30 pm pick up but the driver Chauffeur no: [protected] called me and informed that due to car breakdown he is unable to come and I have to contact the call center for resolution. That is the start of all nonsense....

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Address: New Delhi, Delhi

I have booked a cab today in Delhi from Karol Bagh Area to terminal 3. The Booking ID : A[protected]. The invoice which I have received, in that the KMs travelled were 13 and charges were 361 (including conveyance charges) BUT your driver whose cab number is 7301 and contact number is [protected] charged Rs 474 excluding Rs 50 conveyance charges. And the total KMs mentioned in your receipt was 20.3 KMs. Moreover, your driver harased...

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