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Easy Cabs Complaints & Reviews

www.easycabs.com
1.8
Updated: Sep 26, 2019
Complaints 223
Resolved
80
Unresolved
143
So far, so good. Easy Cabs is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Easy Cabs will keep up the work and continue to help more customers with their concerns even better 🤝
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1
Easy cabs taking things too easy
0
Indecent behaviour and doesn't come to the pickup point .
0
abusive and violent driver.

Easy Cabs reviews & complaints page 2

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N
Namratadighe
from Mumbai, Maharashtra
Apr 17, 2016
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Drivers behaviour

Address: Thane, Maharashtra, 421201
Website: www.consumercomplaints.in

Hi my name is Namrata Dighe and by profession I am a flight attendant in Mumbai, I had booked a car of easy cab on 15/04/2016 as my own company driver was not picking up the phone, however later I cancled the booking as my company driver Called me back saying he is on the way. At the same time easy cab driver named yadav called me asking the address of my house on which I told him I have cancelled the booking he immediately said "car book...
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pankaj nagi
from Kottayam, Kerala
Apr 16, 2016
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Cheated.. Estimate was very low.. Charged double

Address: New Delhi, Delhi, 201301
Website: www.easycab.com

I hv booked a easycab today through ixigo app from noida sec119 to chattarpur farms. The ride estmate was showing Rs 550 but to my surprise i was charged rs 1110 double the estimated price. It is too much higher than any other cab infact airport charges are Rs 1000 only. Dont know what extended routr driver took to reach. I have been cheated and want a refund or discount. Booking ID is Dear Customer, your cab details for Booking ID: A[protected]....
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Rajiv V
from Mumbai, Maharashtra
Mar 27, 2016
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Unethical business

Address: New Delhi, Delhi, 400073
Website: www.easycabs.com

Today(27/03/2016) we booked a cab(no.2887) at Mumbai airport towards Powai. On boarding the car we enquired with the driver whether the metre was turned on. The metre started at ₹.34. Upon alighting the car at Powai, the metre showed ₹.317 as the fare. We insisted the driver to provide a bill, however he gave a silly reason that the paper roll for printing the bill got over and asked us to settle the bill at ₹.300. This made us doubtful...
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V
vivek1992
Mar 7, 2016
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Holding my salary since last month (24 feb 2016)

Address: New Delhi, Delhi, 110083

Sir my self vivek kumar s/o mr.Rajiv singh residing from c-892, c-block, mangol puri new delhi-110083, i am the driver of hr 58 b 3149 fro jindal travels & telecomunication at moti nagar assoicated eith your esteem easy cab services since last month. My car gprs device imei no. Is "[protected]" .Respected sir i was doing my duty daily at time and with honestly all month. Still my owner mr. Kapil contact number "[protected]" having make...
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A
Ashish.m82
from Meerut, Uttar Pradesh
Feb 26, 2016
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Cab# 7263: Driver misbehaved and drop in middle of my way in the late night

Address: New Delhi, Delhi, 110023

Hi,

I opted easy cab yesterday night while coming from igi airport T1. The driver was very arrogant first he took long way and then when I ask him to take proper route, he start shouting on me. Lastly he stopped the cab and ask me to leave and he dropped me in middle of my destination in the late night(12:30am) not only this he threaten me not to give my language if i will not make this payment. I ask him to drop my home and...
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shiva nandhini
from Hyderabad, Telangana
Feb 11, 2016
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Cancellation of cab after confirmation of booking

Address: Hyderabad, Andhra Pradesh, 500005
Website: www.easycabs.com

I had booked for a cab last night after booking i gave a call to the customer care and just confirmed whether the cabs will be available and i was told that 'you can only book if the cabs are available'.
i had an important meeting the next day for which i have to be on time and just 15 mins before the pick up time i received a message stating that the cabs aren't available.
Lost my most valuable time by booking a cab, will never...
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H
Hdld
from Vasai-Virar, Maharashtra
Dec 7, 2015
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Horrible cab provider

Address: Thane, Maharashtra, 401303
Website: Www.easycabs.com

Had booked cab around 4:00pm on sunday for the same day for 6:15pm pick up.. Got a message saying the bookings are confirmed and got a driver's no. Aswell saying cab will arrive half an hour prior to pick up time.. Reached the spot 15 min prior to pick up time, no can found called the driver.. Driver said he was at mira rd., was suppose to be picked up frm virar howevr calld the customer care thy just apologsd and said will snd anothr cab...
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A
Ashish Gumasta
Nov 17, 2015
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Taxi service

Address: Gurgaon, Haryana, 122011
Website: www.easycabs.com

Dishonest and unethical act by taxi driver. I booked a Easycab taxi at 11.30 pm on 16th Oct and want to lodge complaint against unethical/dishonest act by Easy cab taxi driver with vehicle no. DL1RX 7364. The driver took rupees 65 extra as a toll expenses which were already paid by me on toll both. The taxi driver foxed me by including the toll charges in the bill aswell, however the toll amount was already paid by me. This taxi driver...
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S
supreet.lucky
Nov 4, 2015
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Driver never come even in confirmed booking

Address: New Delhi, Delhi, 122002
Website: Easy Cab

Hi I booked a cab on 10 Sep 2015 from ASF Insignia Gwal Pahari to Chattarpur Metro station Delhi and my booking ID with driver/cab detailes were confirmed and sent to me by SME. However I was waiting for driver to come and spoke to driver on his mobile and he refused to come. I again call Easycab call center and complaint about this, which they didn't listened and simply cancel my booking. Booking confirmation details with Car and Driver...
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A
Abul Sikdar
from Mundgod, Karnataka
Oct 22, 2015
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Cab for airport drop did not show up after booking confirmation

Address: Hyderabad, Andhra Pradesh, 500019
Website: www.easycabs.com

Easycabs is a pathetic taxi service. I had booked easy cab last night for a drop to Hyderabad airport in the morning. They had confirmed the booking - A[protected] for Oct 22. The cab never showed up - i almost missed my flight. They did not have the decency to call up in advance to say they will be unable to send a cab. They don't even keep backups for airport drops. In a western country, they would have faced a multi million dollar lawsuit...
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S
supreet.lucky
Oct 4, 2015
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Cab confirmed but Driver didn't come

Address: New Delhi, Delhi

Hi I booked a cab on 10 Sep 2015, from ASF Insignia Gwal Pahari to Chattarpur Metro station Delhi and my booking ID with driver/cab detailes were confirmed and sent to me by SME. However I was waiting for driver to come and spoke to driver on his mobile and he refused to come. I again call Easycab call center and complaint about this, which they didn't listened and simply cancel my booking. Booking confirmation details with Car and...
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A
akjain8
from Mumbai, Maharashtra
Sep 28, 2015
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Poor services by easy cab

Address: Mumbai City, Maharashtra

Dear sir, I had booked a easy cab for dropping me at Domestic AP, Mumbai from Anushaktinagar on September 25, 2015 at 0430hrs . I received a SMS at 0400 hrs vide Booking ID: A[protected] that car no 2917 with chauffer No .[protected] will report at pcikup point Anushaktinagar.When vehicle did not turn up on time I contacted driver at moblie .He refused to come and told me to contact at easy cab centre to get another vehicle. In panic due to...
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AR Krishna
from Hyderabad, Telangana
Sep 18, 2015
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Cancellation at the last moment

Address: Hyderabad, Andhra Pradesh
Website: www.easycabs.com/

I booked a cab from Easy Cabs Hyderabad for 18th September for pick-up from Vanasthalipuram and drop to the Shamshabad Airport. I made the booking in the morning at around 10:30 and then called the customer care twice to confirm the booking as I did not receive any SMS about the confirmation. The pick-up was supposed to happen at 9:20 PM and even then when I did not receive a call or any SMS, I called up customer care again to enquire....
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A
amitchirom
from Lucknow, Uttar Pradesh
Sep 14, 2015
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Loss due to not turning up of booked car

Address: New Delhi, Delhi

I have booked an easycab for 10 sep 04:00 with booking id: A[protected] for Delhi airport T3. The booking was confirmed. I got a call from the chauffeur with mob no: [protected] at 03:30 that he will be coming to my place at 04:00. He never turn up and i tried calling him up many times and he didn't pick up my calls. Since I was getting late I went by alternative way spending four times the amount which I usually spent for the same travel and...
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varun.bharara
from New Delhi, Delhi
Sep 5, 2015
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Service not provided and intimated at the last moment

Address: New Delhi, Delhi

I had booked for an easy cab on 26th Aug and booking id A[protected] was given. The booking was from my home at Patel Nagar to the T3 terminal at Delhi airport at 3:45 PM. The booking was don through call at their call centre and it was confirmed that the taxi would reach at the appropriate time and driver details would be shared 30 minutes prior to booking. Till 3:30 when I did not get the booking details, I enquired at the call centre and...
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Prashant Pahwa
from Noida, Uttar Pradesh
Aug 24, 2015
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Most Pathetic and Unreliable Cab service in Delhi/NCR

Address: New Delhi, Delhi

Easy Cabs are the most pathetic, unreliable and horrible cabs service in Delhi/NCR. I have booked their cab 4 hours in advance and was told that the Chauffer details would be sent 30 minutes prior to the pick up time. When we called up the driver whose whereabouts were not known just 10 minutes before the pick up time of 3:30 PM he very rudely responded that he will take another 45 minutes to reach to us so we should book another taxi. When...
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K
kaulkapil
from Delhi, Delhi
Aug 19, 2015
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Unethical and Least concerned on Customer Safety

Address: New Delhi, Delhi

Easy Cabs: you are the worst company along with other Radio Cabs operating in DELHI-NCR. As Delhi wasn't facing enough troubles with radio cab companies like yours. You have no ethics and no courtesy towards your customers! Last night (18th August 2015) my wife took your cab from Delhi Domestic airport terminal 1, with taxi number DL1RX6610. Little to our knowledge that you do not even care how your taxi’s are maintained. The cab stopped...
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samit81
from Pune, Maharashtra
Aug 17, 2015
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Worst Service, Extremely Unreliable

Address: Mumbai City, Maharashtra

I had been a frequent user of Radio Cab services in Mumbai. I have used services of EasyCabs 3 to 4 times. And in all occasions the experience had been pathetic. 1. The cabs provided by EasyCabs are old, dented, not comfortable to sit and sometimes dirty 2. Most of the times the cab arrival was late. Once the delay was above 30 mins 3. With my last booking, I was very close to missing my flight due to the non-arrival of the cab (my...
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samit81
from Pune, Maharashtra
Aug 17, 2015
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Unreliable Service and poor resolution

Address: Mumbai City, Maharashtra

On 4th August I was supposed to catch a flight at 7:45 pm from Mumbai Domestic Airport. I called Easy Cabs at around 3:40 pm and got a booking confirmed for a cab which was supposed to arrive at 5:30 pm. I was said that I shall receive a confirmation by 5:15 pm. After 5:15, on receiving no confirmation when I called them they said that no such booking exists. I asked them to transfer the call to their supervisor. The supervisor took all details...
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sid2015in
from Kanpur, Uttar Pradesh
Jul 23, 2015
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Driver went to repair puncture never returned left us stranded

Address: Pune, Maharashtra

I had booked EasyRide Cab for 2 way journey from Pune to Mumbai and return for 23rd July 2015. While returning from mumbai, the easyride car got puncture at 0.5 km after start of expressway to pune. First of all the spare tyre was also puncture, in long journey the driver should at least check the spare tyre The driver took the spare type went for repair and told he will return in 30mins After 1 hour we started calling his number,...
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