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Easy Cabs Complaints & Reviews

www.easycabs.com
1.8
Updated: Sep 26, 2019
Complaints 223
Resolved
80
Unresolved
143
So far, so good. Easy Cabs is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Easy Cabs will keep up the work and continue to help more customers with their concerns even better 🤝
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1
Easy cabs taking things too easy
0
Indecent behaviour and doesn't come to the pickup point .
0
abusive and violent driver.

Easy Cabs reviews & complaints page 8

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A
AdvRajesh
Dec 29, 2013
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Cancelled Cab without informing customer

Address: Bangalore, Karnataka

I came to this page to mention the ill fated services by Easy cabs but this page is already full of similar complaints. Day before yesterday i booked a cab ( booking ID :A[protected] but at last min when i didn't receive any driver detail i called them to inquire and came to know that they have cancelled the booking and i missed my urgent work because of that. I have their confirmation and cancellation message, and i am planing...
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Indreshsinghsaluja12
from Imphal, Manipur
Dec 20, 2013
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Cheating and Ill service

Address: Gurgaon, Haryana

I just took a cab from airport to Gurgaon can number DL-1RX-7299. The cab guy did not pay the toll at Gurgaon and rushed the car through. On reaching my destination gave the receipt which showed 40/- as toll and when I asked it's 21/- and that too u didn't pay he said he had paid. I asked for the receipt which he didn't have and kept stating he has paid. Through out the journey I had asked him to switch on the ac and keep...
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S
sudip72
from Mumbai, Maharashtra
Dec 8, 2013
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confirmed booking cancelled

Address: Kanpur, Uttar Pradesh

I had booked for Easy Cab facility in Delhi on 7/12/23 from Sundar Nagar at 10.45 pm pickup & drop at New Delhi Rly stn & I got the confirmation vis sms ( Booking ID - A[protected] along with the car details (car no 6897 & chauffeur no -[protected]) . I waited till 11.00 pm but I din't got any call from the driver or any sms from Easy Cabs that my booking got cancelled . Only when I call the driver mobile no, he told me that...
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G
gcapoor
from Delhi, Delhi
Dec 1, 2013
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Messed up my booked taxi

Address: New Delhi, Delhi

I called at 12:10am on 2nd December 2013 to book a cab at 5 : 15 am for the railway station, New Delhi for a 6 : 15 train. I got my confirmation of booking via a SMS. However I did not get my driver's phone number. At 5 :00 am I called to ask their driver's number and at 5 :10 they send me a SMS saying that there are no cars available. First of all, I had to REMIND them to send me a message for their driver's number. Then...
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D
denvour
from Mumbai, Maharashtra
Nov 28, 2013
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rude behaviour of driver

Address: Thane, Maharashtra

i regret to inform that i the behaviour of your driver was very rude. We had booked a cab with easy cabs on 26th Nov
Booking no: B[protected] chauffer no:[protected]...We had requested the driver to lift our luggage and keep it in the car.Instead the driver started arguing with us and was rude with us. i had a good reputation of easy cabs until now unfortunately we were unhappy with the behaviour and cancelled the cab immediately...Unpleasant...
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I
ij sodhi
from Mumbai, Maharashtra
Nov 26, 2013
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Cab with no Air conditioner

Address: New Delhi, Delhi

Dear Sir,
On 25th Nov I had taken Easy cab No. 6590 From Terminal 1 at 1815 Hrs for my destination, after going for a kilometre asked driver to switch on Ac, he replied that company has removed fuse for Ac as the climate has changed, I further asked him who is paying for cab your company or the client who is using the cab, he replied that he is a merely driver and has no reply for this. I am asking that I am a fool paying Rs 23 a...
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R
Rashmi Sarna Arora
Nov 19, 2013
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Harassment by Driver

Address: Gurgaon, Haryana

This is in reference to an incident that happended today itself in the afternoon. I had booked an easy cab from my office to a relative's place on to&fro basis from sohna road. The cab number 7251 and Chauffer number is +91 [protected] (EASY CAB). This cab reported half an hour late than the scheduled time first of all and then once i was in the cab the driver started mumbling to himself and said things like "I dont know why...
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D
DR C K WAHAL
from Mumbai, Maharashtra
Nov 17, 2013
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Complaint against Easy Cabs-Missed the train due to delay by Easy Cab.

Address: New Delhi, Delhi

I booked an Easy Cab on 28.10.2013 for a ride from Mehrauli to New Delhi Railway Station for 29.10.2013 for two passengers (my wife and myself) that was confirmed vide booking ID No: A[protected] for which I received the confirmation SMS from Easy Cabs. We had to catch the Mumbai Rajdhani Express on 29.10.2013, the ticket of which was booked two months in advance as per the railway booking procedure. I re-confirmed on phone a couple of times...
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H
hemant.kejriwal
from Mumbai, Maharashtra
Nov 2, 2013
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Cancellation of booking informed in last 10 mins

Address: New Delhi, Delhi

I booked a cab for 5 15 pm for 1st November from Malviya Nagar to New Delhi Railway Station, Booking ID is A[protected]. I was informed of the cancellation of booking at 5 05 pm just 10 mins before of the travel time. I had to rush to find an alternative option to travel to Railway Station which took me half an hour and that too not a comfortable journey. I would have missed my train and could catch in last ten minutes of its scheduled departure....
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D
dydurgesh92
Oct 29, 2013
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the chauffeur refuse to take a service

Address: New Delhi, Delhi

Today i booked a cab of booking ID B[protected].& car no 6714. how can a chauffeur refuse me to take a request it already on come on site and behaving very bad. . please take an action against that chauffeur . i was using your cab for last one year regularly but today experience totally change my thinking about easy cab services. the day after today i will not suggest anybody to choose easy cab services if my problem is not solve...
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R
rachana88
from Delhi, Delhi
Oct 22, 2013
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Horrible Service!!!

Address: Mumbai City, Maharashtra

On 18th Oct 2013, I had tried to book an Easy Cab in Mumbai . I had called them 45 minutes before I needed a pick up. The pick up was at Lower Parel at 11 45 pm. When I placed my call, I was informed that there is a taxi available and the taxi will reach me at the desired time. Following this, I got a text message with a booking ID at 10 59pm. At 11 37pm (ie 7 minutes before my pick up time), I got the following message: Dear Customer,...
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A
arvind s wakkar
from Mumbai, Maharashtra
Oct 12, 2013
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non committed service.

Address: Mumbai City, Maharashtra

My cab booking was confirmed. NO. A09700436 dated 27.09.2013. I did not get the car as promised. I have already sent the complaint to your customer care & marketing on this subject giving all the details of my communication with ypour booking staff. All these years I was using EASYCAB as my preferred car rentals. Even all my family member use Easycab. But now we will have to shift our fpreference to some other unit as EASYCAB...
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Y
yogi2514
from Hyderabad, Telangana
Sep 18, 2013
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Cab Availability

Address: Hyderabad, Andhra Pradesh

I had booked a easy cab on 06/09/2013 for 07/09/2013 from Lab quarter to Hyderabad Deccan station at 8.30PM keeping sufficient time to reach the railway station. I got an sms from easy at 11.12 pm giving me the booking ID & acknowledgement for cab. I called the easy cab office on 07/09/13 at 7.30 PM for availability of cab. They confirmed that the cab will be available on given time (8.30PM). 8.45PM they called me and told the...
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S
sarmistha20021
from Hyderabad, Telangana
Sep 18, 2013
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Repeated cancellation of cabs and no intimation of the same

Address: Hyderabad, Andhra Pradesh

Easy cabs is the worst cab service ever. I have used Meru on on many occasions and they inform you right away if the cabs are not available. But easy cabs makes the booking and doesnt even inform you of the cancellation. When you call up to ask why is the cab delayed, they tell you that the cab has been cancelled due to unavailability. I made my booking at 12 o' clock for a 5:30PM pick up. If the cab wasnt available, I should have been...
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S
sudhin.kumar
from Pune, Maharashtra
Sep 16, 2013
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ID A091500450 twice charged for the same destination

Address: New Delhi, Delhi

Dear Sir/Madam Refer to the booking ID A[protected], car no-06942 and your cad Driver charged twice for booking (381.80INR from my HDFC Credit Card and 431.80 -cash) from Tata Cimmunications Guest House , GK-1 to Airport Delhi on dated 15th Sep_13 6.00AM booking. I complained on the number[protected] but in vain. I think this is not good for organisation like Can you please confirm that how you are going to refund my amount on priority. With...
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N
N Sreekant
from Delhi, Delhi
Sep 13, 2013
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Easy Cabs Irresponsible Service

I had booked a cab through the EasyCabs(Hyderabad) website on the morning of 4th September 2013 to travel from my house to the Railway station.I had booked the cab for 6:00 pm the same day. I had a booking confirmation sms from easy cab with the following details: The booking ID was :A[protected] At 5:45 pm, I got an SMS stating that "Due to non-availability of cabs in your area, We cannot process your booking.......". I rushed...
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C
chandcs7
from Noida, Uttar Pradesh
Sep 5, 2013
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worst service ever

Address: Bangalore, Karnataka

Today I had booked the cab for 9:30 pm, till the last minute they didn't confirm the availability and at 9:25 they drop a message stating cabs are not available sorry for inconvenience. If you'all go ahead with this service model,I'm sure you'll be loosing lot of customers. Please take action or you'll gonna shut your offices one day heading nowhere. I would never again book an easy cab again. Please provide...
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K
kaila21
from Mumbai, Maharashtra
Aug 14, 2013
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bad cab service at delhi t1 airport

Address: Delhi

The easycabs service at delhi t1 airport is pathetic.the driver of taxi no.6696 was unruly. There is no queue and the driver simply refused to take me because I stay close by in vasant kunj.
There is no complaint cell at easycabs and I was harassed badly. I hope the airport authorities take note of this and resolve the issues
Kailash Iyer...
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S
shubham_1606
from Gurgaon, Haryana
Aug 11, 2013
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Pending Refund of Rs.4000 from March'13

Address: Haryana

Easy cabs intelligent cab driver charged my Credit card Rs.4458 instead of Rs.458. I called up the customer care several times to please look into my refund and process it quickly. They registered a compaint ID: 61808. Every time I called them up, the same lady picked up my call who talked in a very very disrespectful tone. She is the only person handling such customer complaints and was very unsupportive. After a lot of effort Easy cabs...
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g29shilpi
from Gurgaon, Haryana
Jun 21, 2013
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Last Minute Cancellation of Booking

Address: Delhi

I made a booking on 16th June 2013 for 17th June 2013, 08:20 AM from the easy cab website for Delhi to Gurgaon. Immediately I received a conformation message for the same (Booking ID A[protected]. Next day morning around half an hour before my booking time I recd. the conformation message again along-with the driver details. At 8:15 when I was waiting for a call from the driver, I recd. a message stating that my booking has been cancelled...
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