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Easy Cabs Complaints & Reviews

www.easycabs.com
1.8
Updated: Sep 26, 2019
Complaints 223
Resolved
80
Unresolved
143
So far, so good. Easy Cabs is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Easy Cabs will keep up the work and continue to help more customers with their concerns even better 🤝
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1
Easy cabs taking things too easy
0
Indecent behaviour and doesn't come to the pickup point .
0
abusive and violent driver.

Easy Cabs reviews & complaints page 11

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M
Molly Thomas
from Mumbai, Maharashtra
Dec 6, 2010
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UNEASY CAB SERVICE

Address: Bangalore, Karnataka

I had booked a easy cab on Friday evening for saturday morning journey & the customer service personnel mentioned that the cab has been booked & within half an hour I would receive the confirmation. Within 1 hour I received around 4 messages having the same confirmation no with the same booking details. Next day at the booking time ( 4:45 A.M), i receive a message mentioning that there are no cabs available & as usual statemement....
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A
ashutosha
from Mumbai, Maharashtra
Nov 19, 2010
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Inaction of Easy Cabs on Driver's misbehaviour

Address: Mumbai City, Maharashtra

Hi,

My name is Ashutosh and I registered at Easy Cabs to get a taxi from Cuffe Parade to Lower Parel on 9th Nov 2010 at 6:30pm (Booking Number: B00730). They agreed to send a cab and the driver called me at 5:45 pm to ask for directions to the place of origin. After getting my directions, he reached the place at 6:00 pm and confirmed me of his presence.

At 6:15 pm, when I called up the driver to see if he is...
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U
udhamhooda
from Gurgaon, Haryana
Nov 9, 2010
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EASY CAB : Worse Radio taxi service

Address: Faridabad, Haryana

Iam Udham S Hooda @ [protected]. I booked a cab with Easy Cab to reach Nizamudin station from Faridabad. It was very urgent to reach on time, so i called up some Radio taxi service so as to reach my destination on time. Though Easy Cab was charging me Rs.20/Km, which is much more than a standard rate of Rs. 15/Km. But i prefered paying more over missing on my schedule.

They sent me a sms at 1:30 PM abt the confirmation of booking...
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N
neerajaraghavan
from Ernakulam, Kerala
Sep 17, 2010
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Confirmed Cab never came

Address: Bangalore, Karnataka

On 16th September 2010, I called EASY CAB at 7:30 pm and asked for a cab at 9 pm from Koramangala III Block to Bilekahalli via BTM Layout. The booking id I received on my cell phone was B002375.

I was surprised to see that no sms came half an hour before pick up time, giving me the driver details. Then at 9 pm, I called up 43434343 as there was no sign of the cab.

Syed answered and took the id no:, and put me...
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U
uniqueue
from Munirabad, Karnataka
Sep 17, 2010
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Pathetic organisation

Address: Bangalore, Karnataka

This was the worst experience.. I booked the cab at 530PM for 730 pickup..and got the booking confirmation immediately. I dint get the vehicle driver number even after 7.. i made a call to easycabs at 7:02 PM and 7:26 PM asking for the Status..they kept on telling that the cab was on the way and will be there at the door step in 5 mins...when i asked for driver number, they said that they cant give me :O..
and at 745PM, they said...
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H
helloblr
from Bengaluru, Karnataka
Aug 25, 2010
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"Un" Easy Cabs

Address: Bangalore, Karnataka

We had booked the cab to goto the railway station with pickup at 4:45am from residence. When the cab did not turn up at 4:30am we called the call centre[protected] only to be told that cab is not available. Got the "Cab not available" message immediately after that. We had to struggle to make alternate arrangements at that unearthly hour facing a lot of inconvenience.

We had called to make the booking the previous...
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R
rajmenda
from Bengaluru, Karnataka
Aug 16, 2010
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DITCHED ME AT THE LAST MINUTE

Address: Karnataka

I booked a cab from Easy Cab, Bangalore for my pregnant wife. I booked it on 7 AUG, 2010 in the morning for city railway station to catch evening train at 4:30 pm.

They said i would get an sms just before 30 Minutes, since i didnt get an sms I called them for the info. A lady picked the call asked me to wait for a second and just cut the call. I tried once gain a guy picked up and said I would get the vehicle details shortly...but...
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S
saurabhiit2003
from Kolkata, West Bengal
Aug 5, 2010
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False Booking

Address: Bangalore, Karnataka

My relatives were coming from MP to visit Karnataka for a week. The train was supposed to reach Bangalore Railway Station at 1 am. I called up the EasyCabs asking if they pick up people from Railway Station. They said they do, but there is no vehicle that can accomodate 7 people so I will have to book two cabs. I did so. The train was on time. EasyCabs IT services were excellent, with my uncle receiving the confirmation SMS with driver details...
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S
shishir.tiwari
from Bengaluru, Karnataka
Jul 19, 2010
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NEVER BOOK EASY CABS BANGALORE

Address: Bangalore, Karnataka

I HAD A HARROWING EXPERIENCE WITH EASY CABS AND NOW WE NEED TO MAKE SURE THAT THIS SERVICE EITHER STOPS CHEATING FOLKS OR SHUT THEIR OPERATION IN BANGALORE. SENT THE BELOW NOTICE TO THEM. WHOEVER INTERESTED, GET IN TOUCH WITH ME, WE WILL FIGHT THIS OUT.

To,
The Chief Operating Officer,
Easycabs - Bangalore
12/10,1st Floor, Above Vijaya Bank
MSR Main Road, Gokula
Bangalore-560054
Ph:...
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S
svatish
from Bengaluru, Karnataka
Jun 17, 2010
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COnfirmed Booking got Cancelled at the last Minute

Address: Bangalore, Karnataka

I booked a cab from Easy Cab. I booked it for 17 June, 2010 and made the booking yesterday 16 June, 2010. I booked it for my parents and they are traveling today from Badami house.

Just before 30 Minutes from departure I got an sms saying your booking got cancelled. I contact to their customer care immediately and they cut the phone in between. After 2 minutes I got sms saying confirmation of my booking with 5 minutes delay....
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H
hpanchamia
from Hyderabad, Telangana
May 20, 2010
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last minute ditch of the cab

Address: Karnataka

I had booked an Easy Cab on the number 43434343 on 17th of may in the evening for travel from my residence in Banaswadi to Bangalore International Airport. I needed the pick up at 9:30 in the morning. I got a confirmation message for the same on my mobile B000134 from Easy Cabs immediately.
Next day morning i waited till 9:00 a.m. but i did not recieve the driver details. I kept calling for half hour on their call centre number which...
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A
Anju Joy
from Bengaluru, Karnataka
May 1, 2010
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Non-commitment of booking

Address: Bangalore, Karnataka

I had booked Easy Cab on 1st May, 2010 morning 11am to pick me up from RS Palaya (Bangalore 33) to Yeshwantpur Railway Station at 8.45pm the same day. I was confirmed the booking verbally. I asked specifically if there was availability of cabs twice. I did this because prior to calling Easy cabs, I had called Meru and they refused the booking quoting unavailability of cabs. I was told the driver details would be sent half an hour prior...
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M
mailrohithv
from Pinjaur, Haryana
Apr 27, 2010
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Poor service

Address: Bangalore, Karnataka

I had booked an Easy cab for an airport drop and had an horrible experience.

1. When I called up the Easy Cabs Call Center to re-confirm my booking the previous night, I was put on an call waiting queue and got disconnected after a while. I tried several times calling again and again but the call never got connected.
2. The cab arrived 20 minutes late for pick up inspite of telling the cab driver that I need to catch...
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A
A frequent cab user
from Delhi, Delhi
Apr 7, 2010
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Rude and greedy drivers, no management oversight

Address: Delhi

I arrived at Delhi's International airport on morning of April 4, 2010, and as usual, walked to the Easy Cabs line. I was quickly seated into cab number DL 1RX 6520, and I loaded my entire luggage into the cab.
However, after all my luggage was loaded and we were ready to go, the driver of the aforementioned Easy Cab DL 1RX 6520 asked me for Rs 650 to go to Gurgaon - a distance that typically costs Rs 300 on Easy cabs (I have...
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G
Gautam
from Bengaluru, Karnataka
Mar 23, 2010
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Poor service

I had booked for Easy Cab facility (in Bangalore) on 21st March'10 for a 6:45 PM pick-up. As part of their process they would confirm the booking 30 mins prior to the pick-up time. Firstly I think 30 mins is too less a time if they cancel the cab and then passenger has to look out on his own.
As I did not get any response till 6:25 PM, I called up their number and was told that the cab was cancelled. After my call I recieved...
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R
Roshan
Dec 3, 2009
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Let this be your last option

I’m a frequent user of taxi service. The call center executive’s job is over once they inform the driver. There is no one to check if the driver started to the pick up point. 2 times I missed doc’s appointment due to the lack of coordination or responsibility.
1) Once I booked Easy cab for my cousin to take her child to a doctor. The cab was 1hr late and she missed the appointment with the doc. Later she had to hire another...
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Y
yskguruji
from Nileshwar, Kerala
Sep 30, 2009
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Misbehaviour, arrogance, non cooperation of Easy cab driverDriver

'UNEASY' CAB


The Easy Cab driver, Mr. Kishore (cab no. C-2741)appeared to have been drunken. The driver behaved like a Rowdy, very arrogant and tried to manhandle His Holiness Yogeshwara Sri Krishna Guruji & threw away the luggages from the cab. He did not even heed to the instructions from Easy cab office. Guruji has decided to complain to the police against worst service by the driver & M/s easy...
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G
Gopalan Balasubramanian
from Mumbai, Maharashtra
Sep 13, 2009
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Cheating By Driver

I was cheated by Easy Cabs Driver on 27th Aug09.
The Vehicle no. was 0636 - Driver's Cell no.[protected] & Booking ID was 0235
Fare from Leo Continental to the Shamshabad Airport has always been betweeen Rs 525 - 560. Total KMs about 35- 37Kms. This driver took me from a LONGER route - 51.3 Kms & the Fare was Rs. 777.

I had already sent a mail to Easy Cabs through their Website, regarding this...
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R
Rajinder Singh
from Bengaluru, Karnataka
Jul 5, 2009
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froud booking

I want to share my very bad experience with this Radio Cab taxi[protected]. i booked a radio cab on 13th of june from malviya nagar to new delhi railway station from where i have to take Amritsar Stabdi Express (at 4:30 sharp which i already disclosed to them) at 3:00 pm and i got the message from thereside also that your booking have been done and cab will reach within 15-20 min. but till 3:45 pm i have not got any call or message from driver...
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B
BMS Iyer
from Tellicherry, Kerala
Jun 18, 2009
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Easy cabs taking things too easy

I hire radio taxi services regularly, almost 10 times a week, as i do not have a consistent driver.

I had ben availaing services from Easy Cabs, although with a mixed satisfaction level.

I had booked a taxi today at 8.15 am for the taxi to pick me up at 9.15 am, giving sufficient notice. I also got an SMS confirming the same with booking no.
However, no taxi arrived and i waited till 9.30. I called their...
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