Claimed

Ecom Express Complaints & Reviews

1.8
Last updated Sep 18, 2024
Complaints 6434
Resolved
1266
Unresolved
5168
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ecom Express reviews & complaints page 159

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gopika...
Dec 7, 2020
Report
Copy

Aurelia kurta.Seller changed

I have ordered an aurelia kurta from tcns ltd.But at the first three days it shows order rescheduled in gurugram.And then the fourth day it shows picked up from the seller in banglore.I think the seller may be changed. Because I have ordered from a seller in Noida but now it shows banglore....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunilkushwaha001
Dec 7, 2020
Report
Copy

Wrong Products Return

Address: 220 Kainth wala chowk mama ka bazar lashkar gwalior madhya pradesh pin 474001

Dear sir
PFA
i inform to you that I'm a supplier of Meesho. and I send my product to customers. but when customer are returning product. that product return to me wrong or fake. how ????
that is your service is very poor. I'm sanding to you videos and pictures with proof and I hope you will be able to bear my loss.
so please you take a suitable decision and you give me satisfaction.
as soon as...
+10 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Krishanudutta98
from Powai, Maharashtra
Dec 6, 2020
Resolved
Report
Copy
Resolved

AwB 2025259036 - Shipment not delivered , Status updated to "delivered"

I ordered a product in amazon. Today morning I got a call from delivery boy of ecom express and asked for shipment password by phone. I was not avilable at my home.

But after i provided him password, he did not delivered the package and I got sms about status updated with "Delivered"

Now I amfeeling very insecure . I need my product to get delivered at my home.

I need immdiate action on this....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
My name is rameshwar behl iam ordered a product from NNNOW and this product is delivered by ecom express to me but ur delivery boy on 5/12/2020 he missed call to me and then he message to me the costmer not pickup the phone. Today morning i call the delivery boy after your ecom express message.He says sir product I will delivered the product in evening but at 07:00 pm again he gave a missed call and cut the phone again.apka naam khrab krr...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
B
Borun Gogoi
Dec 6, 2020
Report
Copy

Ofd lock

Address: Assam

Tracking id - [protected]
My status is showing as OFD Lock since last 3 days and it is not delivered.

Kindly arrange to deliver the goods....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rachna Rachna
Dec 6, 2020
Report
Copy

Product received wrong

Return my order and refund my money. I ordered 3 piece unstiched suit but I got readymade kurti. Return my 750 rs...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kishor narkkala
from Powai, Maharashtra
Dec 6, 2020
Report
Copy

The order item not delivered and returned without notifying us

Address: ECOM EXPRESS PROVATE LOMITED, NILESHWAR, 671314

We booked 3 items through Mesho app and after reaching the Nileshwaram ecom express office in Kasaragod district they did not inform us and returned it without telling us and their delivery was not good, very bad...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
HaRsH VaRdHaN18
from Powai, Maharashtra
Dec 6, 2020
Report
Copy

Rude behaviour by your delivery boy I will complain in consumer court

Address: Nimbol teh jaitaran pali Rajasthan

I received more than 10 orders till now but never their delivery boy deliver it the given address every time he says come here come Thier I am paying you delivery charges and you are paying me you ### today on 6 December 2020 my order came from Myntra buy delivery boy is refusing to deliver it on delivery address what the ### it is from now your delivery boy come at the given address and delivery it to me and says sorry or I will complain...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raunak razi
from Powai, Maharashtra
Dec 5, 2020
Report
Copy

For currier boy

Address: Pohhadi bela Purani bajar

The delivery boy who came for pickup product he didn't have manners he is talking rashly...nd he say he didn't delivered my parcel his number-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priyanka Bobbillapati
Dec 5, 2020
Report
Copy

Picking and submitted

Address: 5-5-189/243/50/20,Allipuram road ,khammama,507001

Hello sir /madem I have placed return 27/11/2020 ...for order no[protected].
A person from EcomXpress courier service has come and picked it...already one week over..but he did not submitted and did not get any msg or acknowledgement...
When will I get my refund though out meesho with out submitted...?
u r not responding...is this the service you give to Ur customers?
Iam very disappointed with your service......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Justink
from Powai, Maharashtra
Dec 5, 2020
Report
Copy

Delay in receiving the product

I had ordered samsung galaxy M31 in Amazon. The ECOM EXPRESS, has not yet delevired the product to me at the delivery date which was yesterday. I didn't get any call from concerned delivery agent. But status show that customer is unavailable Please take necessary steps, since i need that product immediately, when i track the item it shows that customer is not available how can you say like that without contacting me.. .

The...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harishv1993
from Powai, Maharashtra
Dec 4, 2020
Report
Copy

Worst Service for delivery

Whenever I place order with Flipkart they choose Ecom Express and the delivery from ecom express is as worst as I cant explain. They keep my courier in there delivery center for more than a week and after multiple follow ups they ask to collect the packet. Worst ever service seen.

AWB Number: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sathish kumar Sathishkumar
Dec 4, 2020
Report
Copy

Product not delivered to my address

I have order dress in meesho it is prepaid order shipped through ecom xpress tracking id [protected] when i tracked with this no it shows product is been delivered on nov 28 / 6.29pm but the product is not been delivered to me no phone call are msg frm the delivry person, i have also loged complaint in customer care bu till now no rply from ur side, where is my product ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: Vadakara

Hi
My Amazon order has reached the nearest hub a week ago, and I could see the order status as 'Amazon tried to deliver your package. Amazon will attempt to deliver your package on the next working day'.

Without reaching us they updated the status and now a week is over. still no update from them.

Kindly look into this and help us to get the product ASAP.

Tracking Id : [protected]
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Somdeo Kumar Suman
from Powai, Maharashtra
Dec 4, 2020
Report
Copy

For my vendor pickup

Address: Realme noida

My vendor pickup has been starting 30/11/2020 through the Noida it has been reach in Bhagalpur 03/12/2020 it not arrived from that plaCe in 4/12/2020 it has been very late reaching...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tazh
Dec 3, 2020
Report
Copy

Reverse pick up not complete

Courier: Ecom Express
Tracking Number:[protected]

I have reinitiated the pickup it only says reverse pickup not complete. Please look into this its a return order.its been 10 days since I have complained....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Issac Kurian Kuzhiveli
Dec 3, 2020
Report
Copy

Non delivery of products and wrong updation

Address: Koothuparamba

I have booked a product from Amazon and it was couriered through ecom express..I started getting messages 3 days before the expected delivery date. The messages were with same content that your item will be delivered today..But I never got a call from the delivery boy.End of the day I get another message that delivery has been rescheduled at customer's request..On the expected delivery date I get another message that item is returned as per...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil Kumar Reddy Bogati
Dec 3, 2020
Report
Copy

Item not received but marked as delivered

The shipment number is [protected]. I have not received the item till date but it is marked as delivered. I have taken this issue to ECOM EXPRESS team but I have not received reply till date....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AryaNibi
Dec 3, 2020
Report
Copy

Delivery not attempted on date and off locked

I haven't received any call from the delivery agent regarding the parcel.But in site they mentioned like customer refused to accept the parcel hence ofd lock applied.

Order ID:IDZO[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Varunlk
from Powai, Maharashtra
Dec 3, 2020
Report
Copy

Shipment is lost

Have ordered a shipment on 20th Oct from an online store. The delivery agent (ecom Express) has lost the shipment since 29 Oct. I have contacted their customer care executives nearly 7 times. Everytime they promised me that my issue will resolved and they will contact me. But no resolution till date . It's been more than a month.. Under their lien the package has been lost. I have also prepaid for the shipment . There is no resolution from...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy